Rob Soaks It In At Disneyland Splash Mountain

Written by Jeff Heimbuch. Posted in Disneyland Resort, Features, From the Mouth of the Mouse

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Published on September 25, 2012 at 11:21 pm with 7 Comments

Today we chat with Rob, who works on Splash Mountain at Disneyland and was part of the “Breakfast Club” of Cast Members whom I met during my trip to Disneyland last summer.

I have a love/hate relationship with Splash Mountain. While I think it’s a great attraction, and I love the audio animatronics in it when they work, I despise getting the inevitable soaking that comes with the final descent down Chick-A-Pin Hill. Of course, I had to brave the attraction during my trip, and I was drenched by the end of it.

Worth it, though? Most definitely!


JEFF: How long have you been working at Splash Mountain?

ROB: About 3 years now. I call Critter Country home, because I’ve been here for so long. It’s pretty much my favorite place in the park. I know how strange that sounds! I bet you’ve never heard anyone say that before!

JEFF: You’re right, that is a first! What about the area do you love so much?

ROB: It just seems awfully peaceful, all the time. We’re kind of tucked away in a corner, and there really aren’t any attractions, aside from Splash Mountain. I mean, Winnie the Pooh is there, and so are the Explorer Canoes, but nothing else major. Splash Mountain can get really busy, but the rest of the area is quiet.

JEFF: I did eat dinner at The Hungry Bear Restaurant my second night there, and it was pretty quiet. I sat up on the deck, overlooking the Rivers of America, and wasn’t bothered by anyone.

ROB: Exactly! I do that all the time, and it’s really nice. The Mark Twain and the Columbia come by every so often, but it’s tranquil over there. That’s probably part of the reason why I enjoy it so much.

JEFF: What do you do on Splash Mountain?

ROB: Load and unload, mostly. Sometimes, I work at the photo booth. There really isn’t a whole heck of a lot that you can “do” at Splash, really. The flumes all guide themselves, so we really don’t interact with the guests unless they are getting on or off.

JEFF: Working at the photo booth, did you ever have to deal with any of those… notorious… photos?

ROB: Well… (laughs). We all get them, at least once, during our time working there, but it doesn’t happen as often as they claim it does, at least not anymore. But they do also have us checking out every single photo before it even comes on the screen for Guests to see. We have to purge it from the system, and report it to security. I’ve had it happen twice, and I’m pretty sure one of them was accidental. It seems like a rite of passage for some folks. Like, “Hey, I rode Splash Mountain, and guess what I did?” Not exactly family friendly, sure, but all in good fun.

JEFF: Working at Splash Mountain, I assume you also ride it a lot. Do you have a favorite part?

ROB: I ride it a lot. Maybe it’s because I’m there all day long, but it is my favorite ride. I never get tired of it. The Laughing Place is my favorite, though. I consider Splash to be my own personal laughing place, so I think that’s pretty appropriate.

JEFF: I think I got wetter on this one than the one in Florida! Have you been on that one?

ROB: I have, and you’re right! Now that I think about it, you do get a little more soaked here – maybe it’s just the nature of the drop, and the weight of the flumes… who knows! I think they just changed how the water hits you, somehow, in Florida, so you don’t get as wet there. But yeah, I’ve been on them both. Ours is a little shorter, but I think it’s a little more concise, too. The story seems a little tighter. Probably just because I’m on it so much!

JEFF: With the limited guest interaction, there really isn’t a lot of room for magical moments to happen, is there?

ROB: Well, yes and no. I mean, it’s hard, yes, because we don’t see Guests for that long. I like talking to the people coming through, but again, it’s never for long.

But “magical moments” do happen. A little girl lost her Mickey Ears once, after the ride – probably coming down the hill. I was just about to go on my break, so I told them to meet me by the exit in a few minutes. I brought back another, identical pair for her. She was so happy, and the parents were very thankful. You know, it’s fun, because it’s always these little things that matter the most to people. Sure, they come visit the parks for the rides and stuff, but the things they are going to talk about are the moments they really remember, the ones that were special to them. Makes my job a lot more fun!

Thank you for sharing with us Rob!

Don’t forget come back each week to hear more of the magic directly From the Mouth of the Mouse.

And now for something completely different . . .

Many of you know that George Taylor and I are hosting a 30th anniversary celebration for Epcot. Unfortunately tickets have completely sold out.  HOWEVER, some of MiceChat’s finest have created two new events with plenty of room for everyone . . . a FREE scavenger hunt at Epcot and a Food and Wine Festival event. We’d love to see you!

Epcot 30th Anniversary FREE MiceQuest – Sept 29, 2012
Join MiceChat’s Kevin Yee and the Communicore Weekly crew for a FREE fun-filled scavenger hunt game celebrating Epcot’s 30th Anniversary.  The Quest, designed by Kevin Yee, is fun for the whole family and will take place on the Mexico side of World Showcase from 3:30pm until 6:30pm on September 29th, 2012.  Create a team of 1-4 people, and compete for the title of biggest Epcot geek. Fun prizes will be awarded to the winning teams.

Sip and Nibble at the Epcot Food and Wine Festival – Sept 30, 2012
Enjoy a leisurely stroll around World Showcase with your favorite MiceChatters, sampling the food and wine offerings of Epcot’s Food and Wine Festival along the way. You will be given a lanyard with a marker attached so that you can record your progress as you tour the world of food and drink! Guests who desire to partake of the adult beverages will also be given a small glass to conveniently share “sips” during our journey.  Come spend some quality time with other foodies and the best online Disney community on Earth! To reserve your place at this year’s Sip & Nibble event purchase your ticket today for just $3.99. Please click through for full event details.

By Jeff Heimbuch

If you are, or know, a Cast Member who would like to share some of their stories and possibly be featured right here on MiceChat, please email me at [email protected]. I’d love to hear from you!

You can read older columns of From The Mouth Of The Mouse here! 

Jeff can help you plan your perfect Disney vacation with Fairy Godmother Travel! Call him at 732-278-7404 or email him at [email protected] for a free, no-obligation quote for Walt Disney World, Disneyland, Disney Cruise Line, Aulani or Adventures By Disney.

Jeff also writes a MiceChat column titled The 626. We invite you to check it out!

Jeff also co-hosts the VidCast Communicore Weekly on MiceTube.

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About Jeff Heimbuch

Jeff has been in love with all things Disney since a very early age. He writes From The Mouth Of The Mouse and The 626 every week for MiceChat. He also collaborates on The Disney Review every weekend. Aside from that, he is one half of the devastatingly good looking duo of the weekly vid/podcast Communicore Weekly (the other half being fellow MiceChat columnist George Taylor), which you can find at Jeff is also writing a book with former Imagineer and Disney Legend, Rolly Crump. You can find out more about the book at

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  • mousefan2322

    I have always wondered why is brer rabbit animatronic so differente in both versions?

  • aggiemullins

    Florida’s used to get you much wetter, but they’ve turned off the water cannons at the bottom of the hill that did the majority of the drenching. I used to think they intentionally turned them off during the winter months as a courtesy but when we were there in the middle of last August and they were still off, it made me wonder if they’re just broken and waiting for a rehab.

  • mlcrompton

    I hope to go on Splash Mountain at Disneyland one day,but I have been on Walt Disney World’s version, over 80 times,and I love it, especially at night. I had a huge argument with my ex last time we went to Florida, as he refused to go on Splash Mountain in case he got wet ! It was over 90 degrees and sunny. I do wish we could have shared that moment,but it was not to be. We did however enjoy It’s a Small World, and many other of the classic rides. I guess my next partner better be someone who does not spend all morning, straightening their hair !

  • Skimbob

    Rob is totally right about the little things that make the memories. I appreciate all that the cast members do and they always make my trip magical. Sometimes it’s just a word or a smile but that is truly what Disney is all about. Keep up the good work and if I had management in front of me I would say take care of cast members and quite treating them as if they don’t matter because they do matter to us guests. They are lucky I am not running things or there would be a whole lot of reorganizing at both TDA and TDO.

  • Quentin

    Am I the only one who doesn’t get wet on Splash Mountain? I never get more than a misting, even in the front.

    • ralfrick

      Nope, Quentin, it isn’t just you. I’ve never gotten more than an isolated wet spot on any log ride except the one at IOA. I don’t even bother putting my camera in a plastic bag on Splash Mtn anymore.

  • trixielou

    Rob we will be there in a week. If I see you I might say hello! The last time I was there was the summer that Splash Mountain opened.