I was a little put-off by the following passage in Al's recent update:
"The work environment for those hourly folks is still just as unimpressive as it used to be, with decrepit break rooms, inedible slop in the hourly cafeterias, and out of touch TDA leaders reading their lines via PowerPoint to a glassy-eyed audience that tuned them out years ago"
Back when the turnover rate was very high I read all of Al's columns about the work environment for hourly cast members, many of which echoed his statements above. They had me a little scared when I finally went in to casting and applied.
Since I have been a cast member, I have not experienced any such dismal work environment. I've worked higher paying jobs with less adequate break rooms, and I will admit to really liking most of the food at the Inn Between. Yes, those "What Will You Celebrate" Town Halls were a little cheesy, but they did impart a good message about continuing to provide outstanding guest service. The one time I met some very high up folks from TDA (a very lucky chance encounter) they were extremely gracious and I walked away respecting them even more than I did before for the positive changes they are making. As far as Presenteeism goes, while it is unforgiving, it is also fair and probably the most efficient way to keep track of such a large number of employees.
Maybe it's just that I was one of those kids who spent almost six months on a waiting list to get a second interview, but quite honestly my feelings are that, I work at Disneyland, I can't complain. At the interview I was hired after, one of my favorite mangers said that in the 15+ years he has been in the department there had never been one morning where he woke up and said "Darn it, I have to go to work today." My experience has been just that, not the experience Al describes.
I just wonder if anyone really resents their work environment as much as Al's column seems to think we do.