I recently was hired and have been working for over a month now. I love working for Disney and everything has been great so far. However, I can't shake what's always on the back of my mind, and that is I'm on the 120 day probationary period. This means that if I am late too many times or have any guest complaints on record, they might let me go. Now, I have neither of these so far, so that is a good thing. But, I have heard from a few other CMs that some guests will go out of their way to complain if you are not upholding the Disney standard of guest service. This makes me worried that if I happen to shown any sign of discomfort or I miss seeing a kid wave to me, therefore I don't wave back...those kind of things...then the guest will go to complain. The being late thing I can avoid by always showing up on time. The other thing that worries me that another CM has told me is that you won't know about the guest complaint for maybe 2 weeks or so after the complaint has been made in some cases.
My question for any of you is have you ever had any guest complaints? If so, were they during your probationary period?
Thank you for any responses