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  1. #1

    • Minion
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    Exclamation S.M.I.L.E. Acronym help!

    I have a friend applying for a different job at the resort, and needs to know what S.M.I.L.E. stands for again. CM used to have a card w/ Tinkerbell on it, but can't find it anywhere! Just found the S.E.R.V.I.C.E. one though. I know someone has the card and or knows what it stands for!
    Thanks in advance for the help!

  2. #2

    • i go around and around
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    Re: S.M.I.L.E. Acronym help!

    S mile
    E ye contact
    R espect
    V alue the magic
    I nitiate guest contact
    C reate service solutions
    E nd with a thank you
    I am peter pan... i will never grow up





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  3. #3

    • Minion
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    Re: S.M.I.L.E. Acronym help!

    Quote Originally Posted by InnoVentGuY View Post
    S mile
    E ye contact
    R espect
    V alue the magic
    I nitiate guest contact
    C reate service solutions
    E nd with a thank you
    Thanx, we have that one, but there used to be a SMILE one as well. Did it get replaced by SERVICE?

  4. #4

    • some imagination huh?
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    Re: S.M.I.L.E. Acronym help!

    I'm not sure I remember that acronym... but if your friend is currently a CM they can find out on the Portal if it's there... it'd be under leadership tools. What job would require you to know the acronym before hiring in?

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