Once upon a time, only a few years ago, those of us in Attractions had a really nice break schedule. Instead of two 15's and a 30 lunch, we would rotate from position to position every 20 minutes. At the end of the rotation, we would take a break. Then back into the rotation and start all over. This generally worked out to a break ever 90 minutes! More often if we were overstaffed.
Now, many people would think this made us spoiled. And it did. But it also had advantages for Disney.
You see, getting so many breaks ensured that we would be fresh. This is almost the same idea behind the Atmosphere Characters, who get a 30 minute break every half hour. (Longer breaks if it is hot.) I know I was able to pull a 12 hour shift without feeling any kind of fatigue because of the numerous breaks. Attitudes were better because we had more of a chance to unwind.
With the current system, Attraction CMs are more tired, more grumpy. And it has not had the planned effect of reducing labour hours, which is what getting rid of rotation breaks was supposed to bring.
What rotation breaks did was allow people to work longer and be fresher.
So I propose not only bringing back rotation breaks to Attractions, but spreading it out to ALL departments possible. Certainly those poor sods in Foods deserve a break. Have several kitchen positions. Move out to Counter 1, 2, 3, then break time! Custodial can have different sections that they move to, then off to a break! Imagine the amount of labour you would actually cut down because you can now keep people on OT instead of having to bring in a new person? (OT is actually cheaper than ST when you count taxes and benefits.)
Disney is constantly battling a haemorrhaging turnover. Here's one effective way to stop it. And think of how happy your CMs will be. Yes, I know a happy CM was something Disney did it's best to squash in years past. Let's see if that has changed, of if it is still entrenched in the Disney Culture.
Look, give it a try. If it doesn't work, you can always go back to how things are done now.
Pearls of Wisdom - "This is nature's way, the Creator's plan. This is Nature's Song" - Nature's Song (The Tigers' Second Quest)
--== TIGERS' QUEST - www.tigersquest.com
--== THE DOCTOR WHO AUDIO DRAMAS - www.dwad.net