Up to this point I've been pretty supportive of D23, but the following factors have lead me to drop my support and abandon this "official community for disney fans":
1. The very limited quantities of "exclusive D23 member merchandise" is a treadmill I'm not willing to run on. Intentionally shorting members who've paid an annual fee to buy cool stuff, just so a secondary market can charge 10 times more the same items, sucks.
2. The "exclusive" bi-weekly e-mail is a hilarious joke. It's a copy of D23 info already made available to members. Lame, lame, lame.
3. The shipping situation for D23 mechandise is poor. I ordered a frame for my certificate on launch day. I've received 3-4 mails from Disney Shipping that it's backordered into May now. I had the order cancelled. This is not acceptable. If I ordered something simple like this from Amazon I wouldn't tolerate it - what makes Disney so special that they can delay products like this and expect to keep customers.
The other factors such as the nice-quality-but-light-on-content Magazine, the less than awesome poster, etc just added to the lackluster experience for me. So I'm voting with my time and money and tuning out. I'm unsubscribing from the newsletter, selling my D23 stuff on eBay to recoup my losses and redirecting my 3 remaining mags to my folks who will get enjoy them as coffee table decor. Best of luck to you guys - I sincerely hope that D23 works out and works harder to be fan-friendly community and not just another money pit for fans to get mired in.