I neglected to renew my D23 membership because I was really struggling with the value of the membership to me. I live too far to take advantage of the special events that D23 hosts in SoCal, the magazine is so-so (though I LOVED the '59 attraction patches freebie), and I don't care for the mechandise. As a matter-of-fact, I only used it for reduced pricing on Expo tickets.
Well, I received an email from D23 this morning with their regrets that I didn't renew my charter membership and a request to take on online survey.
I did the survey and at the end it read:
Originally Posted by D23 Survey
So after much soul-searching, my desire to maintain Charter Member status (I am such a sucker) and price checking for next years Expo, I decided to renew. Unfortunately when I called the number, nobody at the Disney Store knew about the Charter Member extension. They then wanted to know what my original application number was (as if I keep records on my D23 membership). It soon became glaringly apparent that once again the right hand didn't know what the left hand was doing so I hung up.
I had not yet finished the survey which gave me the option of leaving a comment, so I asked someone to call me regarding the renewal since one of my main motivators for renewing was to maintain that Charter status (again... I am such a moron). Without a guarantee that would happen, I am hesitant to renew.
So now... I wait.
Too bad D23 doesn't handle memberships and renewels themselves. It would probably be much smoother if it was handled internally by D23 staff.