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Thread: D23 misses

  1. #1

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    D23 misses

    D23 was great but there is always room for improvement. What didn't work for you?
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  2. #2

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    Re: D23 misses

    This is probably a long shot, but some sort of "novice's guide to navigating D23" might have been helpful. Was there one? Keith admits to being completely overwhelmed by how huge both the convention center and the event truly were. I must admit that it overwhelmed me as well, so some sort of "D23 for Idiots" might have been handy. That is the only complaint I have. As for the actual details, I found nothing really wrong with the expo as a whole.

  3. #3

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    Re: D23 misses

    Crowed control was awful. The line outside was a mess on Friday and trying to get into events was a real problem.

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    Re: D23 misses

    Ohhh there were problems....for me 50 bucks should mean something to Disney but the way they cheaped out on something was wrong.

    1) OPEN more doors when the Expo is opening.....yeah when you get there an hour and a half early but cant make it to the first Arena show cause the line took over an hour to get through
    2) RENT the whole Arena next time....see I was not mad at Disney til I heard this....are you kidding me? It sold out on Saturday and the other two days did VERY well suck it up and spend the cash to let everyone into the arena.
    3) On smaller shows like showing off Buene Vista Street.....have two showings of it in a day.....I am sure it does not cost too much and most people would not mind doing two shows
    4) If you advertise something MAKE SURE IT HAPPENS......Warren Specter did not show up the whole weekend and I had no indication of this until I went and asked about it...not only was I mad the event was down BUT that also throws off your whole day meaning you might miss another event because of THEIR mistake
    5) Have a room MADE to show the Arena events LIVE so that people who cant get to see it in person can still see it live, you pay 50 bucks and should get to see ALMOST all the events if you want

  5. #5

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    Re: D23 misses

    Biggest miss of the weekend:

    I literally walked right into Tony Baxter in the Collector's Forum and didn't say "Hi" or introduce myself. I'm quite mad!! haha

  6. #6

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    Re: D23 misses

    First of all, like ni_teach stated, the crowd control was awful
    The food grill was poorly set up to where you had to push through people ordering their food just to get to the cashier
    And the staff there with the iPads were very unhelpful and looked like they didn't know what they were doing
    Lastly, the line to get in was huge and scary looking

  7. #7

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    Re: D23 misses

    I only got into two events... So obviously that is a problem. It just seemed way too crowded.

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  8. #8

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    Re: D23 misses

    As much as I enjoyed the Expo, I will have to say the poor crowd control was quite disappointing. I believe I stood in line for the Walt Disney Parks and Resorts Panel about an hour and a half beforehand, and didn't get in. While there was a lot of people ahead of me, that wasn't the exact reason I didn't get in.

    The part of the line I was in, walked towards the switchback queue for the Arena and lined up around it, against the wall. We stood there for the longest time and no staff member could tells us what was going on. Not even one of the personnel at the front. We later realized someone opened up part of the queue and everyone one in the back of the line cut us. Needless to say, we were very disappointed with how this was handled.S

    Secondly, as a Charter member I would have hoped to see more perks. It would have been nice to have a separate entrance on Friday, though I did hear that this was done during the last two days.

    All in all, I would like to see better crowd management most of all at the next Expo, and hopefully, Disney won't oversell the event as it seems they have done this year.

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  9. #9

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    Re: D23 misses

    Getting in was horrible, and having an "Event Guest" tell me the employee price was $10 (vs. the $47 I paid) was not fun either, especially since most of the crowding was from Disney/ABC/whatever employees and former employees instead of the general public.

  10. #10

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    Re: D23 misses

    Downsizing was a smart move on paper. But pretty bad in reality, especially on Saturday. Also the fact that there was no Marvel exhibit or booth on the show floor. They could have at least reused the SDCC stuff.


  11. #11

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    Re: D23 misses

    Quote Originally Posted by JerrodDRagon View Post
    Ohhh there were problems....for me 50 bucks should mean something to Disney but the way they cheaped out on something was wrong.

    1) OPEN more doors when the Expo is opening.....yeah when you get there an hour and a half early but cant make it to the first Arena show cause the line took over an hour to get through
    2) RENT the whole Arena next time....see I was not mad at Disney til I heard this....are you kidding me? It sold out on Saturday and the other two days did VERY well suck it up and spend the cash to let everyone into the arena.
    3) On smaller shows like showing off Buene Vista Street.....have two showings of it in a day.....I am sure it does not cost too much and most people would not mind doing two shows
    4) If you advertise something MAKE SURE IT HAPPENS......Warren Specter did not show up the whole weekend and I had no indication of this until I went and asked about it...not only was I mad the event was down BUT that also throws off your whole day meaning you might miss another event because of THEIR mistake
    5) Have a room MADE to show the Arena events LIVE so that people who cant get to see it in person can still see it live, you pay 50 bucks and should get to see ALMOST all the events if you want
    I don't even have to make a list because this is exactly what I would have written. There should have been more seats, more showings, a ticketing system for presentations, and/or alternative viewing locations with live video feeds for people who got shut out. Disney has some of the most creative people on the planet working for them- they CAN and should fix this!

    Also, the Treasures from the Disney Archives exhibit was advertised to be open until 5:00 pm today, but they closed the line prior to 4:30. If it's scheduled to be open until 5:00, then it should be open until 5:00. And speaking of 5:00, why wasn't it open until 7:00 like the rest of the expo?! Lots of little (and not-so-little) disappointments like this really soured what could have been an outstanding experience.
    <o>

  12. #12

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    Re: D23 misses

    Certainly need to get Marvel and ESPN involved. Maybe get Hyperion there with some more featured authors too? The increased shopping opportunities were great but they need to increase their capacity. Like I've said before, hopefully the increase in attendance will encourage Burbank to expand the scope of the Expo. If they had an ABC arena show again, along with maybe an ESPN presentation (move ESPN the weekend to Disneyland during the Expo since WDW ditched it), they could easily return it to four days.
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  13. #13

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    Re: D23 misses

    Agreed with crowd control, just a mess. And the silly thing is it seems like they totally didn't learn any lessons from the one two years ago.

    I mean, two years ago all of the Imagineer panels were beyond popular. So that would tell me to make sure to put them in rooms that hold more people. Not the same exact rooms.

    There should have been seperate lines for people who wanted to get in early to buy stuff and people who wanted to see a panel. Sunday had one giant line with four different groups of people: Marvel, Cruise line, Disney Store and the Dream Store.

    The Arena issue is just a mess. Does the stage really need to take up all that room? No. And they blocked off a good 300-400 seats that could have been used. And you know crowd control is an issue when I counted at least 200 empty seats in the Arena for the Movies panel, which turned away (possibly) thousands.

    And come on, the Arena was empty more than it had something in it. Something needs to be done about that. Trust me, having 4000 people off the show floor helps A LOT.

    Have something to do at night. After like 6, there's basically nothing to do. Didn't they have movie screenings at night last time? This would even be a good place and time to replay some panels that were extremely popular.

    Was I the only one that was kind of bored at the Parks panel? The one panel that should be the best was nothing special at all.

    And speaking of which. Disney, this was a perfect chance to introduce Marvel to the Disney world and you royally screwed it up. Do you think the average Disney fan was going to go to the Marvel panel? Heck no. There should have been a booth on the floor and they should have been giving away a few tons of comics. Put a comic in people's hands and get them to read it. That is how to win people over. Not by giving a history lesson (which was quite boring, and I am a huge comic geek) and then opening the floor to questions. Did you see the massive amount of people who got up and ran for the door when the Q&A started?

    If nothing else everyone in the crowd should have been given a comic. They literally give out thousands of comics at Comic-Con and that is the target audience (that probably already have the comic).

  14. #14

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    Re: D23 misses

    Having attended two years ago, and finding D23 to be so fun I dragged my not-so-Disney loving spouse down to Anaheim (from Seattle) to attend this year.....

    What a disappointment.

    We arrived on Friday morning to unbelievable crowds. It took a half hour to simply buy tickets (yes, we could have gotten them in advance but didn't decide to go until last minute) followed by another long line to enter the venue.... Buying tickets was fun. The Anaheim Convention Center employee couldn't correctly copy either of our names off of our drivers licenses for the badge (I was "Jacob" instead of Jason, etc) and couldn't even type! Only 3 of 4 ticket windows were open.

    Once inside, no luck getting into the Legends ceremony and nobody there to tell us "hey looks like you won't get in" so we wound up spending our first hour at the convention waiting in a line for something we wouldn't even get to see. Employees (both Disney and Anaheim Conv. Center are friendly but generally clueless).

    Onto Parks and Resorts booth... was it even half the size of two years ago? YES, the film and preshow were great (it was last time, too) but the exhibit lacked the breadth and charm of last time. Nothing from Disneyland Paris. Nothing from Tokyo. An insult of an exhibit on Shanghai. A long line to see an animatronic. Way too much space for timeshare and Adventures by Disney... I LOVED the P&R exhibit last time and found this one to be interesting yes, but nothing like before....

    Then, onto the parks and resorts presentation. We waited for two hours and the show started what, a half hour late? Terrible guest control? Hello? Can't we "load" the theatre early enough to start on time? Saw the "Disney Geek" guy wandering around repeatedly and he didn't seem to be doing anything along with his army of polo clad / jeans wearing D23 "helpers" who, again, were doing very little. It was almost offensive to watch them start the show (a half hour late) with HUNDREDS of open seats knowing that thousands weren't admitted (there were 30+ open seats in our section alone...)

    Was the whole event about moving merchandise? How many stores were there? Last time it didn't seem like the goal was to schlep stuff. This time, everything felt for sale.

    We didn't try to attend any other panels. The lines were horrendous. Why in the world couldn't they make better use of the Arena? We would have LOVED to see Dick Van Dyke or some of the other fantastic panels but we KNEW it would be impossible to get in... how unfair?

    Anyway - this was my 2nd and last D23. First was wonderful, second was no comparison to the first.

  15. #15

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    Re: D23 misses

    Yeah this expo was such a disappointment compared to the first one. You would think these types of conventions would get bigger and better with each one. This was the complete opposite.








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