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  1. #1

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    Neverland Big Fig Problem...

    Do any of you have the Neverland Big Fig (from Disney Shopping)?

    I received it for Christmas, and it's AWESOME but... it's supposed to have a working waterfall, and I can't get the waterfall to work. The tube doesn't seem blocked. The power works. I can't hear a motor or anything? It doesn't sound like its pumping....

    Anyone else have this issue?
    Good morning, son
    In twenty years from now
    Maybe we'll both sit down and have a few beers
    And I can tell you 'bout today
    And how I picked you up and everything changed
    It was pain
    Sunny days and rain
    I knew you'd feel the same things...





  2. #2

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    Re: Neverland Big Fig Problem...

    My friend had the same problem and he returned it, the new one worked perfectly. His actually worked for about a day originally and then stopped.

  3. #3

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    Re: Neverland Big Fig Problem...

    I actually wasn't sure if it was returnable item. Probably too late now. Just have to not use the fountain.
    Good morning, son
    In twenty years from now
    Maybe we'll both sit down and have a few beers
    And I can tell you 'bout today
    And how I picked you up and everything changed
    It was pain
    Sunny days and rain
    I knew you'd feel the same things...





  4. #4

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    Re: Neverland Big Fig Problem...

    Call deliverears and see if it can be exchanged.

    All of the Big figs that have some sort of water feature have been notorious for having water problems. My Splash Mt big fig had leaks in its base, the frontierland piece had some sort of water problem, too.

  5. #5

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    Re: Neverland Big Fig Problem...

    Even a few months later? How much would shipping run? That mgiht have been the reason why we didn't want to return it.
    Good morning, son
    In twenty years from now
    Maybe we'll both sit down and have a few beers
    And I can tell you 'bout today
    And how I picked you up and everything changed
    It was pain
    Sunny days and rain
    I knew you'd feel the same things...





  6. #6

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    Re: Neverland Big Fig Problem...

    those are questions for usps or ups, and deliverears.

  7. #7

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    Re: Neverland Big Fig Problem...

    disneyshopping will pick up the damaged one and send you a replacement but I think you have 30 days from the shipping date to do so and it has to be an in stock item - otherwise they will pick it up and give you a refund

  8. #8

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    Re: Neverland Big Fig Problem...

    Quote Originally Posted by Aladdin View Post
    those are questions for usps or ups, and deliverears.
    And the people on here who have returned one or know people who have.

    Quote Originally Posted by dizneydogs View Post
    disneyshopping will pick up the damaged one and send you a replacement but I think you have 30 days from the shipping date to do so and it has to be an in stock item - otherwise they will pick it up and give you a refund
    It's def. been more than 30 days. I'd rather have it than not have it, so I'll just keep it. Maybe I will call and see if there's a way to just fix it.
    Good morning, son
    In twenty years from now
    Maybe we'll both sit down and have a few beers
    And I can tell you 'bout today
    And how I picked you up and everything changed
    It was pain
    Sunny days and rain
    I knew you'd feel the same things...





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