This Sunday was to be the VMK Trick or Treat event. The main page of the VMK site said "When: Sunday October 30, noon and 10:00pm (Eastern)" . No problem. I went and got in line - I was #654 in the queue. It was just after 6 pm - I figured they had opened early. After over an hour waiting I finally got into the prize room and BOOM, "Room closed, you have been booted". Apparently what they meant to say was Noon THROUGH 10 pm.
Nobody answered any calls for help. I wrote the "contact us" form, although I have been contacting these people since the first week and have Never gotten a reply from them.
I am not the only person who was not happy with this event. Many people I spoke to said they had lost connections and had to get back into line - usually with 600 or more people in front of you, no matter if you had been #28 when you lost the connection.
Now I know people are going to say "it's a free game, why be upset?" I am upset because of the mis-representation of the rules. I acted according to what was posted and got nothing but the shaft. This is most Un-Disney like!
To anybody who was lucky enough to get into the prize room, congratulations. To anybody who was left out in the cold like me, commiserations.