I am really MAD !!!! I just came back from 3 days of Hell I will keep this short but within 3 days we went through 5 different rooms. From not being clean, to smelling like smoke and not being a lake view, to being a Wheel Chair room, another room with no view ,and then to have a room with no AC and Finally being charged double points for a 1BD since there were no more studios and getting no form of compensation. The managers who were on duty were complete jerks  the Final manage then tells me and my mom that my Guide is over selling us and that Membership is not for us which is not true over the last year I have spent 40+ nights at a DVC resort what a jerk. After him there were other DVC Members who we saw getting treated the same way.
The Staff at the Contemporary Needs to be more respectful to DVC Members instead of shafting us.