Went to Disneyland on 2/21. Got an AP because mine had expired the month before. Anyway, got the pass, made the mistake of putting it in my front pocket because I somehow misplaced it. I was carrying around my 2 year old niece so it just must've fallen out between carrying her around during the lines or getting up and down from rides.
So I realize I lost the pass. Figured, I just got it that day, they can make me a new one. Go back to the AP place. They tell me I must report it lost at Lost and Found outside the park and then when they found it, they would mail it to me. They gave me a temporary day pass for the rest of that day. Went to Lost and Found to report it and they gave me a whole different story from the AP Processing Center. They said if it's turned in (because it hadn't shown up yet), they'll hold it for 24 hours then destroy it. I ask why? Why couldn't they just give me a call to let me know they found it so I could come pick it up. Nope. They can't do that. They just destroy the passes. They said next time I come to Disneyland, I have to get in line at the Ticket Booth, ask if it was ever found then have them give me a new one. The girl mentioned if I hadn't lost my AP before, it would be free of charge to replace it. If it wasn't, there was a $20 fee.
Luckily for me, in the eight years I've had an AP I have never lost one so it'll be free when I go get it replaced. But why do I have to deal with the hassle of getting in line again? I don't get why I couldn't just pick it up after being notified they had it or even better, had it mailed to me as the AP Processing Center had promised. Anyone know what the deal is? Why the different info from both departments?
I'm going next Saturday with my niece again but it's going to be interesting because since I do not have my Premium AP on me, I won't be able to get free parking. How do they reimburse that? Store credit for $12??