The last couple of weeks I have enjoyed reading David Koenig's books called Mouse Tales (Bonaventure Press, 2006)and More Mouse Tales. (Bonaventure's Press, 2002). I recommend them.
At the end of More Mouse Tales, Mr. Koenig talks about how Disneyland has suffered from corporate greed in recent years. That DL purposely lost great employees, cut staffing, to became more profit driven. As a result, the employees do not care as before and the park is less safe.
At the end of More Mouse Tales, Mr. Koenig recommends that the (1) the Park regain team spirt (2) Remember the park is a show (and not a shop); and (3) make sure the guests are the top priority. (pp. 216, 217.)
I started going to the parks regularly a few years ago. IMO, it seems the park has met all these criterea. But, I do not have memory of the 1980's to compare.
What do you long time park visiters think? Has the park gotten worse over the years? Has it gotten better these past few years? Are the CM's team oriented today?