Hahaha.... oh man... Someone once accused me of being a "Disney hack". Muahahaha.
But in all truth, back in the "before time" (hee hee, I love that phrase), I knew a guy who'd worked for a contract company, and they paid him to monitor the internet stuff. He didn't actually come around and meet us until he quit, but yeah, they definitely do look in on this stuff.
Good for them, I say. Other companies would have to pay millions in marketing research to get the kind and volume of information available for free to Disney on sites like this.
It just takes a CEO who doesn't fear this here newfangled inter-web thingaling, (Eisner much), and actually uses the information to steer the company into more profitable waters.
Not that all the suggestions here are necessarily good ideas, or all the opinions typical. But it's not hard to separate the wheat from the chaff. Suggestions that Disney should give the customer everything he wants for free = bad. Suggestions that Disney should have a plus size shop for it's larger-than-average percentage of plus size customers = good. (no pun intended, but it's a good one anyway, LOL).
I think the internet holds a healthy population of people with the company's financial interests in mind, and you can see that by the way people post - identifying areas where Disney could make more money by doing ______.
Sometimes I wish I WAS a company hack, because I have a lot of great ideas (see above, the plus size shop is one of them) that I'd love to share to improve not just the park, but her bottom line as well. But failing that, I think it's awesome that we're able to be here, participating in one of the many sources Disney utilizes to gauge public opinion. After all, whether AP or Disney hack, we're all here for the same reason: to benefit Disneyland.
Unusually and exceedingly peculiar and altogether quite impossible to describe...
Probably not, the opinion of the AP holders is most likely not the opinion of the masses.
The AP holder is definitly not the target audiance, but we can and will pick things out that most wont. Im VERY sure they have SOMEONE scanning these forums for things. Its amazing how fast things get fixed once someone points something out on the forum!
I think it was All Lutz that pointed out the very bad state of Goofy's Bounce House just before the 50th, and within days it was tarped up and undergoing MUCH needed repairs.
I have seen many cases of this. They listen, but I would say they take things with a grain of sault knowing how picky we are.
If I told ya, i'd have to iull ya. Confidentiality agreement and everything
Good morning, son
In twenty years from now
Maybe we'll both sit down and have a few beers
And I can tell you 'bout today
And how I picked you up and everything changed
It was pain
Sunny days and rain
I knew you'd feel the same things...
When I previously posted I had forgotten about a conversation with one of Disneylands "Directors" during the "50 Years of Magical Memories" event in July.
I was in the Disneyland Hotel on Saturday, July 16th and I saw Blaine Gibson and Harriet Burns leaving the Grand Ballroom where they had been part of the Disney Legends "My Favorite Magical Memories" panel discussion. They were being escorted out by a Disney employee. I called them by name and they stopped and I asked if I could have my picture taken with them. They were both very gracious, and happily obliged.
(As a sidebar, I have to tell you how cool it was to talk to a couple of Disney Legends in person. They were so nice and quite humble really, and even to this day they still praise Walt. I thought that was amazing, given how much attention they have both received in recent years for their contributions to the Disney organization)
We had just taken this photo when up walks the "Director" that is in charge of the event. She see's my Micechat badge on my event credential and say's, "Oh, so you're Circarama? I've been reading your comments online. I always look forward to see what you have to say."
Then she turns to Harriet and Blaine and explains how I "keep her on her toes", (probably because I was pretty critical of Disney during the time leading up to the 50th event)
I was kind of embarassed, but she was good-natured and kind about it. I did tell her that I was thoroughly impressed with the entire event and that my friends online would hear about that as well (which you all did, here is my trip report with pics. http://www.micechat.com/forums/showp...74&postcount=9)
So...yeah, they are watching and listening, and sometimes... reacting. Consider it a good thing. They actually want guests to have a good time while visiting the Park.