Hey all I am at Disneyland now till the 8th. Boy am I shocked how I am being treated. Just shocked. I bought my tickets for the park at the Disneyland site (their site). Well I print them out and they say valid until 5-28-12. Well not true. I get here and a cast meme bet tells me they are not good until next year. No where on the ticket does it say this. So they send me to the ticket counter. The first person I spoke to (really nice person) tells me the same thing. I tell her nicely not true. She gets her lead and the lead says its their mistake. She was also very nice. And says we fixed the problem just go to turn style 7 and ask for the lead. I get there and this where it turns to the south. She tells me nope they are not valid. Didn't speak much English and kinda rude. She takes me back to the same bank of ticket booths and a new lead. She (very rude) tells me pay for 2 new tickets. I tell her will not happen. Because ***** (she was the lead that approved it) told me it had been handled. She tell me no she didn't then started arguing with me. At this time the fist ticket agent who helped me asked what happened. I told her that they are refusing to take the ticket now. She told the lead I was dealing with that it had already been taken care of. The lead tells her rudely to be quiet. I tell this lead to get ****. She talks to ***** and ***** tells her to approve it. Then this lead give me the third degree about I am wrong and an idiot but she approves it. I then thank her and leave.
I know this is a lot to read but it's what is happening at Disneyland. And yes I kept my cool and treated everyone with respect. Even when the second lead was rude.
Where is the magic of disneyland. Has greed taken over? I mean Disneyland use to be nice as heck. That is what set them apart from other parks. Now they are becoming like the other parks. Really sad.
Well I will be here until the 8th.
We come here ever year. I have been coming here off and on since I was 3-4yrs old and then when my wife and I got married in 05 we started coming every year since 06. Family tradishion.
Any help on this problem would be great. Thanks again. Btw I will stop by city hall in dl tomorrow about this problem too.
Thanks again take care.
---------- Post added 12-05-2011 at 08:33 PM ----------
Sorry for this wrong words in this topic. I am writing this on the iPhone. Darn auto correct.