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  1. #1

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    What do CMS do to close up the attractions for the night? Any special procedures?

    I know this is kind of a weird question, but I have always wondered what do cms do before the attraction is closed up for the night? Any special things that are supposed to be done? Are all the vehicles brought to a certain area, are certain things locked up, etc.Thanks for any answers I get!

  2. #2

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    Re: What do CMS do to close up the attractions for the night? Any special procedures?

    I believe doom buggies site has an actual manual for haunted mansion that has procedures etc. interesting. I'd like to see what the other rides do. The Disney nerd in me is curious.

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    Re: What do CMS do to close up the attractions for the night? Any special procedures?

    At the Jumpin' Jellyfish, we put covers on the consoles, check for lost and found, and clock out. It's a very magical experience.

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    Re: What do CMS do to close up the attractions for the night? Any special procedures?

    Quote Originally Posted by Krillinish View Post
    At the Jumpin' Jellyfish, we put covers on the consoles, check for lost and found, and clock out. It's a very magical experience.
    Do you put the Pixie Dust in bags or does it stay out all night?

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    Re: What do CMS do to close up the attractions for the night? Any special procedures?


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    Re: What do CMS do to close up the attractions for the night? Any special procedures?

    Well they don't really lock up the attractions because 3rd shift CMs have to get in there to clean up and fine tune the attractions. They do power them down and in some cases clean every ride vehicle checking for lost and found before putting them away.
    Poor unfortunate Souls.

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    Re: What do CMS do to close up the attractions for the night? Any special procedures?

    We don't lock them up we power the attraction down then we check off the checklist like did we grab the broom and dust pan did we grab the lost and found. Then we clock out. So magical and so fun. Closing is like a 10 minute procedure. For some attractions. Some of your bigger ones they have to do a walkthrough and things like that. You should c ome apply and you can see how we do it. =)

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    Re: What do CMS do to close up the attractions for the night? Any special procedures?

    Just like the others have said in regards to doing what is on a checklist and clocking out. The same is pretty much goes for opening as well.

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    Re: What do CMS do to close up the attractions for the night? Any special procedures?

    When i was waiting for indiana jones at around 12:15am (i was the last one in line) The cast member was talking about having the 2am shift, having to stay at indy until 2am. She seamed upset about it but i was secretly jealous.

    Anyone know what one would do at Indy for 2 hours after closing?
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    Re: What do CMS do to close up the attractions for the night? Any special procedures?

    I would assume power down all the vehicles, check every pouch to make sure nothing was left behind, walk the tracks to make sure nothing flew off, etc.?

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    Re: What do CMS do to close up the attractions for the night? Any special procedures?

    The small attractions, like the little dark rides in Fantasyland, take no more than 10 minutes to do the closing checklist, power down the ride, walk the track, and turn the paperwork in to the Lead, and then the CM's go home fast.

    But the big attractions, like Indy or Pirates or Splash or Mansion or Matterhorn, can take much longer.

    At Pirates, the closing procedures generally take 3 host/hostesses and a Lead about an hour to complete. The clock strikes Midnight, the Voice Of Disneyland broadcasts that Disneyland has ended its operating day and the Shopping Convenience Hour has begun, and the Greeter walks in the last guests, closes the French doors at the entrance, and the Grouper puts them in a boat.

    The last loaded boat is dispatched and the Tower CM takes note of what boat number they are in, and then the Lead sends the Greeter and Grouper home for the night and/or sends one of those CM's to Lost & Found with the bag of items from the day. About 10 minutes after Midnight the Custodial crew shows up and begins setting up their water-vacs and cleaning equipment on the Load dock. By then there would just be 3 CM's and the Lead left; two Unload Dock CM's dispatching boats, a CM in the Tower, and the Lead. At 16 minutes after Midnight the last boat full of Guests arrives back at the dock and unloads. The Blue Bayou usually seats it's last Guests around 10PM and wraps up for the night by 11PM, so it's just the attraction operating in the show building by that late hour.

    When that last group of Guests gets out of their boat the Unload CM's stop dispatching boats and the boats begin to back up through the "Horseshoe" and the Lift stops and the boats stack up downstairs. The Tower CM watches the Guests walk out of the ride, and once they get out the exit the Tower CM goes over the all-ride PA and says "Attention inside Pirates, worklights to be turned on, audio to be muted immediately, please stand clear", and then the Tower CM turns on all the worklights on the upper and lower levels on both show buildings and turns off the show audio. The Pirates CM at the Front Unload console takes a white towel and ties the towel onto the front handrail of the front boat waiting at the dock. (That's going to be important later)

    With the lights on and audio off, the assembled crew of about a half dozen Custodial CM's plus a Custodial Lead begins to clean each set of two boats at the dock. The Custodial CM's jump into each boat, about three CM's per boat. One CM climbs over each row and picks out any trash left on the floors. The other CM's in each boat begin using a shop vacuum to vacuum out any standing water and dirt from each row and seat. They also wipe down the seatbacks of each row with a light cleaner. Once both boats in the station are clean the Custodial Lead says "Clear!" and the two Pirates CM's on the Unload dock dispatch the boats and two waiting boats slide into the dock, and the cleaning process begins again. That first set of two boats launches out into the Bayou, and the boat with the white towel tied onto it begins its journey through Pirates of the Caribbean. (Don't forget, that part is very important!)

    The cleaning process continues two boats at a time through all 43 boats on the main flume of Pirates. 43 is the magic number of boats at Pirates for several key reasons. About 30 minutes later the Custodial crew has nearly completed the cleaning of boats. The first boat cleaned earlier has now traveled through the whole ride, and is nearing the base of the Lift downstairs. The Tower CM has been watching that boat go through the ride, and the white towel tied to the front row makes it easy to track. As that tagged boat gets to the bottom of the Lift, the Tower CM depresses the Pre-Lift Gate Brake button at the exact moment (a learned skill of perfect timing that takes most CM's a week or two to master correctly), and brakes slam shut at the right second to catch the front guidewheels of the tagged boat. That tagged boat is now captured downstairs, just before the pre-lift conveyor belts leading to the chain lift back upstairs.

    The last few boats have now travelled up the Lift and are floating towards the loading area, and the Custodial crew finishes cleaning the last few boats. Once the last boat is cleaned, it is dispatched out into the Bayou and since the tagged boat is stuck downstairs with all the other boats backing up behind it, the station empties out completely.

    The Tower CM then begins the final Power Down processes, and once the conveyor belts in the station are stopped the Lead slides a metal footbridge across the loading flume from the Load Dock over the Unload Dock (or else there'd be no way to cross from one side of the station to the other). The entire ride then begins power down procedures from the Tower, and by this time it's around 1AM and the Facilities team down in the Animatronic shop has heard repeated PA announcements and seen the worklights come on so they have turned off the Animatronics and all show effects. The show is now shut down throughout the ride, and the boats are all backing up downstairs. Facilities CM's start showing up and checking on things downstairs, and other departments like Show Costuming show up downstairs to take off costumes from powered down Animatronics for their regular changes and cleaning, etc.

    The Custodial crew cleaning the boats is packing up and taking all the trash out by this time. The two Unload CM's are released by the Lead and go home. The Tower CM is watching in the cameras as that last cleaned boat goes over the first drop, and then the second drop. Once that last boat goes over the second drop and gets downstairs, the Tower CM begins the final power down procedures. About the last thing they do is "raise the water gate", which is a big metal dam that raises mechanically at the top of Drop 1. Once the Tower raises the water gate the water on the upper level is trapped there for the night, the water on the second level drains to the lower level, and the Tower CM then shuts down all three water pumps that regulate water levels between all three levels (two working pumps and one backup pump).

    Now it's after 1AM, the Tower CM is released from their shift, and the Lead goes down to the Lead office in Pirates to wrap up and finish the checklist. By about 1:15AM the Lead then takes all the paperwork and keys and goes upstairs to the Attractions office above the Riverbelle Terrace.

    If one of the cool managers is closing that night, the closing Leads from all Westside Attractions usually hang out in the office and share jokes and war stories from their just completed shifts. But if it's one of the non-cool managers closing that night, the Leads turn in their paperwork, hang up their keys, and walk out quickly so the party can move to Denny's on State College for Moons Over My Hammy and milkshakes and gossip there instead of in the office.

    About six hours later Disneyland begins to wake up and start the process all over again.

  12. #12

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    Re: What do CMS do to close up the attractions for the night? Any special procedures?

    ^^ Wow! Thank you so much! Very interesting to us Non-Disney peons. I knew about most of that but it's always great to get more info on how it all works.
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    Re: What do CMS do to close up the attractions for the night? Any special procedures?

    That was a fascinating read! thanks for sharing. Wow, 43 boats, that's a lot.

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    Re: What do CMS do to close up the attractions for the night? Any special procedures?

    Thanks Westsider! Really great info!
    brian11811 thanks for the link!

    You should c ome apply and you can see how we do it. =)
    That would be fun!

  15. #15

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    Re: What do CMS do to close up the attractions for the night? Any special procedures?

    Quote Originally Posted by Westsider View Post
    The small attractions, like the little dark rides in Fantasyland, take no more than 10 minutes to do the closing checklist, power down the ride, walk the track, and turn the paperwork in to the Lead, and then the CM's go home fast.

    But the big attractions, like Indy or Pirates or Splash or Mansion or Matterhorn, can take much longer.

    At Pirates, the closing procedures generally take 3 host/hostesses and a Lead about an hour to complete. The clock strikes Midnight, the Voice Of Disneyland broadcasts that Disneyland has ended its operating day and the Shopping Convenience Hour has begun, and the Greeter walks in the last guests, closes the French doors at the entrance, and the Grouper puts them in a boat.

    The last loaded boat is dispatched and the Tower CM takes note of what boat number they are in, and then the Lead sends the Greeter and Grouper home for the night and/or sends one of those CM's to Lost & Found with the bag of items from the day. About 10 minutes after Midnight the Custodial crew shows up and begins setting up their water-vacs and cleaning equipment on the Load dock. By then there would just be 3 CM's and the Lead left; two Unload Dock CM's dispatching boats, a CM in the Tower, and the Lead. At 16 minutes after Midnight the last boat full of Guests arrives back at the dock and unloads. The Blue Bayou usually seats it's last Guests around 10PM and wraps up for the night by 11PM, so it's just the attraction operating in the show building by that late hour.

    When that last group of Guests gets out of their boat the Unload CM's stop dispatching boats and the boats begin to back up through the "Horseshoe" and the Lift stops and the boats stack up downstairs. The Tower CM watches the Guests walk out of the ride, and once they get out the exit the Tower CM goes over the all-ride PA and says "Attention inside Pirates, worklights to be turned on, audio to be muted immediately, please stand clear", and then the Tower CM turns on all the worklights on the upper and lower levels on both show buildings and turns off the show audio. The Pirates CM at the Front Unload console takes a white towel and ties the towel onto the front handrail of the front boat waiting at the dock. (That's going to be important later)

    With the lights on and audio off, the assembled crew of about a half dozen Custodial CM's plus a Custodial Lead begins to clean each set of two boats at the dock. The Custodial CM's jump into each boat, about three CM's per boat. One CM climbs over each row and picks out any trash left on the floors. The other CM's in each boat begin using a shop vacuum to vacuum out any standing water and dirt from each row and seat. They also wipe down the seatbacks of each row with a light cleaner. Once both boats in the station are clean the Custodial Lead says "Clear!" and the two Pirates CM's on the Unload dock dispatch the boats and two waiting boats slide into the dock, and the cleaning process begins again. That first set of two boats launches out into the Bayou, and the boat with the white towel tied onto it begins its journey through Pirates of the Caribbean. (Don't forget, that part is very important!)

    The cleaning process continues two boats at a time through all 43 boats on the main flume of Pirates. 43 is the magic number of boats at Pirates for several key reasons. About 30 minutes later the Custodial crew has nearly completed the cleaning of boats. The first boat cleaned earlier has now traveled through the whole ride, and is nearing the base of the Lift downstairs. The Tower CM has been watching that boat go through the ride, and the white towel tied to the front row makes it easy to track. As that tagged boat gets to the bottom of the Lift, the Tower CM depresses the Pre-Lift Gate Brake button at the exact moment (a learned skill of perfect timing that takes most CM's a week or two to master correctly), and brakes slam shut at the right second to catch the front guidewheels of the tagged boat. That tagged boat is now captured downstairs, just before the pre-lift conveyor belts leading to the chain lift back upstairs.

    The last few boats have now travelled up the Lift and are floating towards the loading area, and the Custodial crew finishes cleaning the last few boats. Once the last boat is cleaned, it is dispatched out into the Bayou and since the tagged boat is stuck downstairs with all the other boats backing up behind it, the station empties out completely.

    The Tower CM then begins the final Power Down processes, and once the conveyor belts in the station are stopped the Lead slides a metal footbridge across the loading flume from the Load Dock over the Unload Dock (or else there'd be no way to cross from one side of the station to the other). The entire ride then begins power down procedures from the Tower, and by this time it's around 1AM and the Facilities team down in the Animatronic shop has heard repeated PA announcements and seen the worklights come on so they have turned off the Animatronics and all show effects. The show is now shut down throughout the ride, and the boats are all backing up downstairs. Facilities CM's start showing up and checking on things downstairs, and other departments like Show Costuming show up downstairs to take off costumes from powered down Animatronics for their regular changes and cleaning, etc.

    The Custodial crew cleaning the boats is packing up and taking all the trash out by this time. The two Unload CM's are released by the Lead and go home. The Tower CM is watching in the cameras as that last cleaned boat goes over the first drop, and then the second drop. Once that last boat goes over the second drop and gets downstairs, the Tower CM begins the final power down procedures. About the last thing they do is "raise the water gate", which is a big metal dam that raises mechanically at the top of Drop 1. Once the Tower raises the water gate the water on the upper level is trapped there for the night, the water on the second level drains to the lower level, and the Tower CM then shuts down all three water pumps that regulate water levels between all three levels (two working pumps and one backup pump).

    Now it's after 1AM, the Tower CM is released from their shift, and the Lead goes down to the Lead office in Pirates to wrap up and finish the checklist. By about 1:15AM the Lead then takes all the paperwork and keys and goes upstairs to the Attractions office above the Riverbelle Terrace.

    If one of the cool managers is closing that night, the closing Leads from all Westside Attractions usually hang out in the office and share jokes and war stories from their just completed shifts. But if it's one of the non-cool managers closing that night, the Leads turn in their paperwork, hang up their keys, and walk out quickly so the party can move to Denny's on State College for Moons Over My Hammy and milkshakes and gossip there instead of in the office.

    About six hours later Disneyland begins to wake up and start the process all over again.
    This is interesting but I was hoping for a little more detail... Heck I'm practically qualified to close down Pirates myself now! lol
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