Thank you for your e-mail to the DISNEYLAND® Resort. We appreciate you
taking the time to share your experience with us.
We are sorry to learn of your disappointment with our website. Please be
assured that it is always our goal to provide a quality product for our
Guests. We have shared your feedback with our leadership team so that
they may be aware of your comments.
We are aware of an issue with saving or displaying Annual Passholder
barcode data on Disneyland.com. We have determined that this issue is
connected only to Premiere Passholders who have added their information
on the Walt Disney World site. We are working on a fix for this issue
but there is no estimated completion date at this time. As an interim
solution, we have learned that logging in via the Disneyworld.com site
and viewing the profile page first, then switching over to the
Disneyland.com site, will allow the Annual Passholder barcode data to
display or save on Disneyland.com.
Again, thank you for contacting us. Comments such as yours are welcomed
in that they assist us in evaluating our operation and our success in
generating happiness for our Guests. We hope you will have the
opportunity to visit the DISNEYLAND® Resort soon and that our
attractions and entertainment will delight you in every way.