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  1. #1

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    Cannot register Premier Passport on Disneyland website...

    I purchased a premier passport at Magic Kingdom yesterday and registered it immediately online on the Disney World site. Then on the disneyland site I tried to register it but it says my number is invalid. I was wondering if there is something special I have to do for Disneyland to recognize it since I purchased it at magic kingdom?

  2. #2

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    Re: Cannot register Premier Passport on Disneyland website...

    I think once you do it on one park you don't have to do it for the other. I think that's what happened when I had the premier pass


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  3. #3

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    Re: Cannot register Premier Passport on Disneyland website...

    I had the same issue I had to call them to get it fixed so i could see both contents.

  4. #4

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    Re: Cannot register Premier Passport on Disneyland website...

    It took me months to get the DL site to accept my number. I had no problems on the WDW site, and I even called and talked to a Cast Member who, for the life of her, couldn't understand why the website wasn't accepting my Premier number. So I just kept trying every now and then and then it eventually took.

    That was a year and a half ago.

    I was hoping they would've worked out these silly kinks from the system by now.

  5. #5

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    Re: Cannot register Premier Passport on Disneyland website...

    Issues with the web site. tsk tsk...
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  6. #6

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    Re: Cannot register Premier Passport on Disneyland website...

    Here is what Disney told me:

    Dear Ethan:

    Thank you for your e-mail to the DISNEYLAND® Resort. We appreciate you
    taking the time to share your experience with us.


    We are sorry to learn of your disappointment with our website. Please be
    assured that it is always our goal to provide a quality product for our
    Guests. We have shared your feedback with our leadership team so that
    they may be aware of your comments.


    We are aware of an issue with saving or displaying Annual Passholder
    barcode data on Disneyland.com. We have determined that this issue is
    connected only to Premiere Passholders who have added their information
    on the Walt Disney World site. We are working on a fix for this issue
    but there is no estimated completion date at this time. As an interim
    solution, we have learned that logging in via the Disneyworld.com site
    and viewing the profile page first, then switching over to the
    Disneyland.com site, will allow the Annual Passholder barcode data to
    display or save on Disneyland.com.


    Again, thank you for contacting us. Comments such as yours are welcomed
    in that they assist us in evaluating our operation and our success in
    generating happiness for our Guests. We hope you will have the
    opportunity to visit the DISNEYLAND® Resort soon and that our
    attractions and entertainment will delight you in every way.


    Sincerely,


    Lauren Brooks
    DISNEYLAND® Resort
    Guest Communications

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