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  1. #1

    • Disney fanatic
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    GAP = hard feelings?

    Recently, I was invited to go along with a friend for a one day jaunt to Disneyland. As I've already posted here ("Assisted" guest experience ), I usually obtain a GAP. 99% of the time, I have no issues but this experience was a bit different.

    We decided to go on Matterhorn and the line was really long. I told my friend that I would sit at the bench just outside the entrance and wait while she wound her way through the line. She did and we spent about twenty minutes texting each other for conversation while she went through the line. When she got to the cut-off CM, she asked if I could join her in line and the castmember waved me over. The CM looked at my GAP and remarked that we could go through the gate and board immediately. She unhooked the chain and let my friend out of line and escorted us through th exit. For whatever reason, this infuriated several people in the line and they started commenting. The CM tried explaining that we had a pass and things calmed down. We rode the ride and exited. At which point, a male guest who had been behind my friend in the original line was standing where we'd exited because he was about to get on the ride. He yelled, very loudly, "Fakers suck! Where's your wheelchair?"

    We tried ignoring him and kept walking, but it ate at me.
    I decided to take another break and sat down on the curb just outside of the Tea Cups. My friend got in line to hold our place for Tea Cups and when she got to the boarding CM, the CM waved me through the exit and...what do you know...that same guy was in the line watching us board the tea cups. Again, he made a comment. Everytime our cup spun around to that section of the line, he shouted rude expletives and as I was attempting to get out of my tea cup, he chose to confront me. He said he was sick of "fakers" abusing the handicap system and that he had told the CM that he'd seen us "running" between rides. There was a CM waiting by the exit gate and she asked to see my GAP. The CM was nothing but professional; however, by the time she was done looking at my pass, the gentlemen and his friends were making their way through the exit and COMMENTED AGAIN and asked the CM to explain why we were "getting to cut". The CM apologized to HIM and said that he could register a complaint with City Hall. Then, she left the area.

    I understand that things are getting out of hand with people misusing the scooters and wheelchairs. I also understand how frustrating it might be to watch someone go before you in a line. But, for every "faker", there's someone with a legit reason to have a GAP.
    I wish there was a way for Disney to root out the people who were faking, too. But, until that happens, I feel like we need to cut our fellow park guests some slack and not assume too much. Has anyone else had a similar experience?

  2. #2

    • Minion
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    Re: GAP = hard feelings?

    Sorry you had to experience that. It's not common I hope but IMO you ran into one person who decided to look real tough in front of his friends and doesn't understand life in general. I never question people with assistance cards. Someone could have a invisible condition like cancer where they can't stand in line for long periods of time or whatever. People who comment are just plain selfish. I know some people abuse the system but who many is it really...and furthermore no one knows the real truth anyways.

  3. #3

    • Minion
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    Re: GAP = hard feelings?

    That guy should have been kicked out of the park for not keeping his comments to himself.

  4. #4

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    Re: GAP = hard feelings?

    I'm not even sure what the guy's problem was. You waited your turn, you just didn't do it in line. Your friend did.

    This happens all the time with non-GAP guests. They are off doing something while a friend or family member waits in line, then they cut their way to the front at the last minute.

  5. #5

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    Re: GAP = hard feelings?

    I am so sorry! That really stinks. I can't believe anyone could be so rude and hurtful.

    I know how you feel sort of. My brother has a GAP because he has a pin in his hip and so he can't walk and stand for large amounts of time. Because my brother is 18, we get the rude stares and comments as well.

    I hope you have a better experience next time!

  6. #6

    • La Reine Lézard
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    Re: GAP = hard feelings?

    I am so, so sorry that happened to you. Some people truly are horrible enough to pass judgement upon others without knowing anything.

    When my mom went through chemotherapy, she was weak and "used" my arm as a cane sometimes throughout the park. We got to pass the VERY large line for Haunted Mansion Holiday, which caused someone to yell "MAYBE IF I CAN SHAVE MY HEAD, I CAN CUT THE LINE TOO, FAKER!"

    Don't let it get to you.

  7. #7

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    Re: GAP = hard feelings?

    Quote Originally Posted by fourmountain View Post
    But, for every "faker", there's someone with a legit reason to have a GAP.
    Oh, I disgaree. For every faker there's hundreds of guests who are legit. I don't think the faker ratio is quite 1:1 yet, nor will it ever get that high.

    I'm so sorry you were treated like this and really wish CMs were empowered to take more of a stand. This guy clearly didn't understand and I think that's why so many people have the perception of there being fakers. Someone looks like they're healthy enough to stand in line therefore they are perceived as frauds when they walk on. Those of us who watch don't know what the disability is so the assumption is automatically that it's all a fraud, even though ( you know ) that it's not.

    The single best way to do away with this is to have the park perform some kind of disability validation. ( There's threads on this all over this forum, already. ) Since the law prohibits theme parks from doing any such kind of check, there is no practical solution that doesn't bend someone out of shape.


    The ultimate solution is to read everything you're about to vote for carefully, or know how your congressman is voting. The law that stops parks from validating disabilities is the real culprit at this point.

  8. #8

    • a damsel not in distress
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    Re: GAP = hard feelings?

    i'm so sorry that happened to you.

    that guy, as i'm sure we can agree, is a real jerk. there's no way to tell if someone is "faking" and it's not like you brought up seven of your friends to the gate with you. i don't understand why that guy felt the need to interject. i mean, come on, it's the happiest place on earth. lines are frustrating, but why cause a scene over two people?

    "oh, i just love happy endings!"





  9. #9

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    Re: GAP = hard feelings?

    Terrible and totally inappropriate behaviour on his part.

    It's one thing to question the whole assistance pass system and how Disney handles it on here or in private, but it's no one's business or right to try and police the system and/or make comments to guests using the system in the park.
    My Micechat cruise trip report, Part 1:http://micechat.com/14795-disney-wonder/

  10. #10

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    Re: GAP = hard feelings?

    What a complete jerk!! I don't care how convinced someone may be of someone faking. You just don't do crap like this to people because situations like this happen. There are so many disabilities that aren't obvious yet still require special assistance. And this guy comes along with the arrogance to think he knows better than you or disney. He should have been thrown out!! People need to learn to mind their own damn business especially when they spew hateful crap out of their mouth.

    OP Im so sorry this happened to you. You deserved non of the abuse you took from this jerk and you deserved cast members who would have done something about it and apologized to you. I hope my girlfriend never has to experiences this but I fear it may happen with all the angry glares we get. People really need to educate themselves before they open their traps. At the very least question themselves on whether its really worth it to possibly ruin someone else's day just to get a nasty comment in.
    In the quest for quality, I have no problem with the characters footing the bill.

  11. #11

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    Re: GAP = hard feelings?

    I hope people remember this thread next time they think they are seeing fakers.
    If you see a cute yellow lab puppy with a yellow cape, WAVE! It might be us! (Or it may be someone else that lurks here!) Thank you for asking before you pet! Next trip, Dec 22-Jan 3rd.

  12. #12

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    Re: GAP = hard feelings?

    I'm so sorry this happened to you. Disney should be the LAST place anyone should have to worry about verbal abuse from random strangers.

    I really wish the Cast Members had been empowered to stand up for you. Shouting at another guest that way -- not once but twice -- should be grounds to be kicked out of the park. That's harassment.

  13. #13

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    Re: GAP = hard feelings?

    Quote Originally Posted by Malina View Post
    I'm so sorry this happened to you. Disney should be the LAST place anyone should have to worry about verbal abuse from random strangers.

    I really wish the Cast Members had been empowered to stand up for you. Shouting at another guest that way -- not once but twice -- should be grounds to be kicked out of the park. That's harassment.
    Quote Originally Posted by Malcon10t View Post
    I hope people remember this thread next time they think they are seeing fakers.
    These.
    "With the acquisition of Marvel and now of Lucasfilm,
    Disney may have finally found the grail. You don't need
    imagination or art. All you need is a brand."

    - Neil Gabler


  14. #14

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    Re: GAP = hard feelings?

    Maybe you should have suggested to this slimeball that he stop by City Hall to pick up a GAC for his mental instability.
    "Greetings, Starfighter! You have been recruited by the Star League to defend the Frontier against Xur and the Ko-Dan Armada."

  15. #15

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    Re: GAP = hard feelings?

    A real shame IMO. Sorry to hear about your experience.

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