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  1. #1

    • former CM
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    D.land's Lost & Found Dept. is wonderful!

    I left my favorite sweatshirt at Disneyland two weeks ago, then filled out a form, and less than a week later, Disneyland's Lost and Found department mailed it to me via Priority Mail at no cost to me.

    Thank you!

    They also did this about two or three years ago when we left a backpack there.

    Like Universal Hollywood distributing free hot chocolate on rainy days,
    this is one of those things that makes me a loyal customer.
    Last edited by jcruise86; 11-14-2012 at 10:36 AM. Reason: typo

  2. #2

    • A Pirate's Life For Me...
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    Re: D.land's Lost & Found Dept. is wonderful!

    During my first visit to DCA in 2001 I left a pair of sunglasses in the bins at The Maliboomer. I didn't realize it for hours. I placed an inquiry at Lost and Found with a very general description of black frames, blue lenses. I got the exact pair in the mail a week later.
    I've also had a family member lose a wallet and get it back, with everything still inside.

    I agree, DL has an amazing Lost and Found Dept!


    *Also have to give credit to CM's and Guests who turn stuff in instead of easily taking it!

    Thank you Poisonedapples for my my my signature!!!



  3. #3

    • Sshhh, being very quiet
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    Re: D.land's Lost & Found Dept. is wonderful!

    LOL and congrats!

    I had bought my Duffy and that same day, just hours after I bought him, I lost his Duffy hat in the line for Soarin' just when you get inside with the plane photos and banners. I said oh well because I figured either someone picked it up or I don't know.

    The next day, I went to lost and found *just* in case it may have showed up...IT DID! My kid was so happy and that made me happy!

  4. #4

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    Re: D.land's Lost & Found Dept. is wonderful!

    Wow what a great thing to happen and I agree with the above poster it's lucky to have someone actually turn that stuff in. Glad you were able to get your items back both times.

    I have never thought about going to lost and found but now I know it's worth a try. Thanks!

  5. #5

    • Under that tree again!
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    Re: D.land's Lost & Found Dept. is wonderful!

    I'm 50/50 at getting lost items back. I think one of my lost items wasn't seen as valuable but a super great souvenire for a CM or maybe a guest.

  6. #6

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    Re: D.land's Lost & Found Dept. is wonderful!

    It's great to hear some nice, happy stories about Disneyland!

    Quote Originally Posted by swampymarsh View Post
    I'm 50/50 at getting lost items back. I think one of my lost items wasn't seen as valuable but a super great souvenire for a CM or maybe a guest.
    What was it?

  7. #7

    • Bring back the Keelboats!
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    Re: D.land's Lost & Found Dept. is wonderful!

    I agree that their department is amazing - considering the amount of guests and stuff that pass through the Parks every day. I had a similar experience with my Tigger visor that was lost somehow. It was mailed to me about a week after we returned home.

    Hidden Mickey - Historical fiction about Walt that mixes action and mystery with time travel and fantasy! Tweens to adults will enjoy these novels. And now, three gamebooks to play in Disneyland, DCA and WDW Magic Kingdom!


    Check out my six action/adventure novels about Walt's lost diary and his epic quest. Visit my blog page!


    Sometimes Dead Men DO Tell Tales!

  8. #8

    • Blew By You
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    Re: D.land's Lost & Found Dept. is wonderful!

    Agree with everyone else. My wife lost her wallet which was found.

  9. #9

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    Re: D.land's Lost & Found Dept. is wonderful!

    i think it is worth mentioning: to make the system work, people who do find items should turn in the item to lost and found.

  10. #10

    • Under that tree again!
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    Re: D.land's Lost & Found Dept. is wonderful!

    Quote Originally Posted by smartlabelprint View Post
    What was it?
    I lost a cheap $5 hat, in an Epcot Pavillion. The hat was a unique cowboy/american styled hat so I think a foreigner may of hung on to it, rather than it get turned in.

  11. #11

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    Re: D.land's Lost & Found Dept. is wonderful!

    That's too bad swampymarsh.

  12. #12

    • former CM
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    Re: D.land's Lost & Found Dept. is wonderful!

    Quote Originally Posted by swampymarsh View Post
    . . . I think a foreigner may of hung on to it, rather than it get turned in.
    Or maybe an American.

  13. #13

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    Re: D.land's Lost & Found Dept. is wonderful!

    Quote Originally Posted by jcruise86 View Post
    Like Universal Hollywood distributing free hot chocolate on rainy days,
    this is one of those things that makes me a loyal customer.
    mind blown... is it wrong that I want to go on a rainy day now? even though I could just go to my kitchen.

  14. #14

    • former CM
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    Re: D.land's Lost & Found Dept. is wonderful!

    Quote Originally Posted by JM Disneyland View Post
    mind blown... is it wrong that I want to go on a rainy day now? even though I could just go to my kitchen.
    If seeking 5-star service at no extra cost is wrong,
    I don't wanna be right.

  15. #15

    • Big Thunder
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    Re: D.land's Lost & Found Dept. is wonderful!

    I lost the lens cap off of my camera there several years ago. I went to lost and found to see if it had been turned in and they produced a large box of lens caps. "Will any of these fit your camera?" and of course one did. It made me laugh.
    Disney Fan in the Great White North

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