The first guest car of the tram has an extra wide row for guests in wheelchairs. Behind the row are several normal sized rows. At both the parking structure and Downtown Disney stations the loading area is divided (by a wooden divider and a metal chain respectively). I always thought one side was for guests that needed the extra wide row and the other side was for those waiting for the normal rows. I've waited for the normal rows in the first guest car countless times over the last decade and a half. Today was the first time that I've ever had a CM tell me that those rows were for guests whose party had someone in a wheelchair only. So even though the rows were completely empty she refused to let any of us waiting there load and instead she went over to guests waiting in the second loading area and loaded them in the first car instead. She then told everyone that unless we had someone with a wheelchair in our party we would have to wait in another line. Another CM asked her why she wouldn't let us on and she repeated the parties with someone in a wheelchair only thing to him.
So my questions: has this always been the policy and this is the first time I've run into a CM that enforces it? Or was this CM just being a bit over-zealous?