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  1. #76

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    Re: Guests behaving badly on rides

    Quote Originally Posted by fifthrider View Post
    That bugs me. It's not the responsibility of the nice people to move so that the rude people can enjoy themselves more. If anything it's letting them win. I'm sure that I'm somehow the bad guy for standing my ground but as nice and non-confrontational as your party was, it just bugs me to see the nice guys have to let the jerks have their way. Either way, I guess I should say good for you for finding a way around the problem. I'd like to think karma will come around on them someday but so much for the sake of everyone else's day in the park.
    I see what you are saying, I really do. I tend to make faces, huff loudly, & eyeball roll & only rarely say something. I think the problem is that the 'jerks' are also the ones who would scream bloody murder for a CM and complain (ie, lie) about the nice guys confronting them, (God forbid) get physical, and/or would be the ones to end up suing every/any body they could. Plus, I think that most of us were (for good or ill) raised to avoid conflict. I know I always think "I should SAY something" followed by "But what if they say something back? How far am I prepared to go to stand my ground? Not very far so I'll just fume. Maybe some one else will say something". I guess you might call it cowardice. I think of it as 'discretion being the better part of valor'. Maybe if I was more physically intimidating, I would be more bold.

    I think it would take a major 'shift' in society wherein everyone around would stand together and call these people out, or at least back up someone who did. I've seen situations where someone does call out some miscreant and the difference has been a loud chorus of "Yeahs!" and "That's rights!" from bystanders. As it stands, you take a big chance that you're going to be left twisting in the wind with no back up from bystanders or CMs (unless the CMs witnessed the incident).

    I applaud your efforts to call these idiots out. I'll be standing right behind you. Like 20 feet behind you. LOL
    "Life is not about waiting for the storm to pass, it's about learning to dance in the rain.​"

  2. #77

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    Re: Guests behaving badly on rides

    Well, I did say, as respectfully as possible...."Your kid hit me with this glow sword, might pay a little bit more attention." That got back a glower and a rude comment - so, human didn't care. I could have escalated it, sure, but to what point? I had no desire to be around this rather sour and indifferent person for 30 more minutes while I just got madder at them, then be shoved into the cramped Submarine with them and their bratty kid, and didn't want to start a fight by pushing it more or saying something inappropriate for Disneyland utilizing rather colorful language about her rudeness, so venturing off for the enjoyable experience of Tiki Room and Haunted Mansion seemed like a more reasonable option for all involved.

  3. #78

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    Re: Guests behaving badly on rides

    Quote Originally Posted by RegionsBeyond View Post
    Well, I did say, as respectfully as possible...."Your kid hit me with this glow sword, might pay a little bit more attention." That got back a glower and a rude comment - so, human didn't care. I could have escalated it, sure, but to what point? I had no desire to be around this rather sour and indifferent person for 30 more minutes while I just got madder at them, then be shoved into the cramped Submarine with them and their bratty kid, and didn't want to start a fight by pushing it more or saying something inappropriate for Disneyland utilizing rather colorful language about her rudeness, so venturing off for the enjoyable experience of Tiki Room and Haunted Mansion seemed like a more reasonable option for all involved.

    See, that's what I was talking about in my above post about backing each other up. I'll bet if a bunch of people around you (someone else certainly saw the kid hit you) had chimed in after the rude comment ("Yeah, lady, watch your kid" or "I saw that, you need to mind what your kid is doing") I'll bet she would have had a different attitude.
    "Life is not about waiting for the storm to pass, it's about learning to dance in the rain.​"

  4. #79

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    Re: Guests behaving badly on rides

    Quote Originally Posted by DannyeF View Post
    I agree with this totally. I have a 12-year-old and we try our best to teach him WHY we follow rules--because we think about others, not just ourselves. We had the BEST experience with a couple of teenagers in the park last year--my daughter, R, collects stuffed Dumbos. She saves her allowance all year. We were walking through DLR and saw 2 teens with a Dumbo we hadn't seen before. We asked them about it and they explained you could get him at DCA on the boardwalk, but you had to play a game to do it. R was nervous because she didn't know if we could win the game (turns out it would have been fine, they are easy, but we didn't know). I was reassuring her that we would make it work somehow. The teens must have heard us as we were walking away, because they caught up with us and GAVE her the Dumbo! I pulled my wallet out and offered them the two 20's I had, but they would not take a thing. Talk about caring about other people's feelings. Those teens made the magic real for my little girl. She carried that Dumbo with her everywhere for the rest of the trip and still sleeps with it on her bed.
    Those teens had good parents, are good people, and will BE good parents someday. Just like you and your sister, Dreamer28, and so many other teens, as I am sure we can all agree. But the bad ones give you all a bad name.
    I love this story and would like to hear more like it. To me, that kind of magic is what Disneyland is all about.

  5. #80

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    Re: Guests behaving badly on rides

    Quote Originally Posted by FolsomFan View Post
    I love this story and would like to hear more like it. To me, that kind of magic is what Disneyland is all about.
    Oo, great idea! I will start a new thread! :-)

  6. #81

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    Re: Guests behaving badly on rides

    Perhaps if the CMs were issued BB guns and placed at strategic locations on some of the more troublesome rides.......

    Seriously though, DL security needs to more aggressive with disruptive guests. If the bad guy has an AP, revoke it on the spot. They're supposed to know better.

    If it's a regular ticket, a stern lecture followed by marking said ticket and if it happens again, an escort out of the park.

    Sure, there will be bad publicity, but all DL needs to do is simply reveal the honest truth about the situation. I know I'd want to return to a park where they threw disruptive people out rather than one where anyone can get away with anything.

    The last thing we need is another Magic Mountain.........

  7. #82

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    Re: Guests behaving badly on rides

    Quote Originally Posted by DannyeF View Post
    I agree with this totally. I have a 12-year-old and we try our best to teach him WHY we follow rules--because we think about others, not just ourselves. We had the BEST experience with a couple of teenagers in the park last year--my daughter, R, collects stuffed Dumbos. She saves her allowance all year. We were walking through DLR and saw 2 teens with a Dumbo we hadn't seen before. We asked them about it and they explained you could get him at DCA on the boardwalk, but you had to play a game to do it. R was nervous because she didn't know if we could win the game (turns out it would have been fine, they are easy, but we didn't know). I was reassuring her that we would make it work somehow. The teens must have heard us as we were walking away, because they caught up with us and GAVE her the Dumbo! I pulled my wallet out and offered them the two 20's I had, but they would not take a thing. Talk about caring about other people's feelings. Those teens made the magic real for my little girl. She carried that Dumbo with her everywhere for the rest of the trip and still sleeps with it on her bed.
    Those teens had good parents, are good people, and will BE good parents someday. Just like you and your sister, Dreamer28, and so many other teens, as I am sure we can all agree. But the bad ones give you all a bad name.
    Really appreciate what you've said to me. I can't apologize for all, but trust me I go to Disneyland because it's a magical place where I can feel like I'm at home. That's such an amazing story you've shared, and I hope I get the opportunity to please somebody like that. Thank you for being kind to me!

  8. #83

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    Re: Guests behaving badly on rides

    Quote Originally Posted by micromind View Post
    Perhaps if the CMs were issued BB guns and placed at strategic locations on some of the more troublesome rides.......

    Seriously though, DL security needs to more aggressive with disruptive guests. If the bad guy has an AP, revoke it on the spot. They're supposed to know better.

    If it's a regular ticket, a stern lecture followed by marking said ticket and if it happens again, an escort out of the park.

    Sure, there will be bad publicity, but all DL needs to do is simply reveal the honest truth about the situation. I know I'd want to return to a park where they threw disruptive people out rather than one where anyone can get away with anything.

    The last thing we need is another Magic Mountain.........
    I agree. If guests are disruptive they should be removed from the park and/or have their passes revoked.
    Please... put Guardians of the Galaxy in Tomorrowland.













  9. #84

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    Re: Guests behaving badly on rides

    This happened in my own group on PotC... As soon as we got off, my grandma's phone rang and she started talking on it and didn't stop until near the first drop. She didn't get in trouble, but it was kind of irritating.
    http://www.youtube.com/watch?v=gBFfI9j2cFk
    I have ridden both the Disneyland and Magic Kingdom ones

  10. #85

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    Re: Guests behaving badly on rides

    Quote Originally Posted by Dreamer28 View Post
    Really appreciate what you've said to me. I can't apologize for all, but trust me I go to Disneyland because it's a magical place where I can feel like I'm at home. That's such an amazing story you've shared, and I hope I get the opportunity to please somebody like that. Thank you for being kind to me!
    Kind people tend to find each other, even on the internet! You are obviously a great person and I know the people in your life must really appreciate you. I always tell my kids that it doesn't matter what you do for a career or where you go to do it, at the end it just matters that you are a good person. :-)
    Dannye

  11. #86

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    Re: Guests behaving badly on rides

    I have seen bad guest behavior from both sides. As a cast member and as a guest.

    On my attraction at WDW I was standing at the entrance and was there reminding people to throw their food away. At WDW they allow alcohol to be sold and I had one gentleman get so mad at me for telling him to either A finish it B throw it away or C leave until it is finished that he started to argue with me about it and then threw his mostly full beer cup at me. Needless to say I was instantly on the phone getting my manager and security to escort him out.

    Another time as a guest I was riding TOT and had this annoying young man who thought it would be cool to grab my breasty business every time we dropped. He would slide his arm under mine and twist his hand back words and would just grab! I kept pushing his hand away and even punched him in the leg. By the time the ride was over with I was so shocked at what had happened that by the time I was able to compose my anger to tell a fellow cm he had already ran off with his slutty gf.

  12. #87

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    Re: Guests behaving badly on rides

    Quote Originally Posted by Bighairclair View Post
    Another time as a guest I was riding TOT and had this annoying young man who thought it would be cool to grab my breasty business every time we dropped. He would slide his arm under mine and twist his hand back words and would just grab! I kept pushing his hand away and even punched him in the leg. By the time the ride was over with I was so shocked at what had happened that by the time I was able to compose my anger to tell a fellow cm he had already ran off with his slutty gf.
    I am so sorry this happened to you! How horrible.

  13. #88

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    Re: Guests behaving badly on rides

    Cell phones have added another dimension of selfish / rude behavior.

    Someone above mentioned that it is pointless to say anything to another cast member. I disagree. If more and more people complain, then Disney can make modifications. Disney has and will eject people from the park. And word can travel fast.

  14. #89

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    Re: Guests behaving badly on rides

    While riding TOT, a guest had decided to bring popcorn on the ride so he could pose for the picture. I assumed he tried to copy the idea from the scary movie posters. The idea was hilarious but needless to say popcorn got everywhere!! Pretty funny though

  15. #90

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    Re: Guests behaving badly on rides

    A couple weeks ago we were at DL and we decided to go on Splash Mountain. We were a group of four, so they put two single riders with us. They were brother and sister, the youngest around 10 and the older around 14. First, they kept trying to move into the front two spots where my sister and friend were. The CM was getting very annoyed with them, since they were not listening at all and he was trying to deal with other people simultaneously. They did end up in the back to spots, with my mom in front of them. The older one kept kicking my mom throughout the ride. They also yelled things like "You suck!", "I hate you!", "This is stupid!" at all the animatronics the entire time. It was MISERABLE! And such disappointment, because Splash is one of my favorite rides and it was the only time I got to ride it this trip. Parents should not be allowing their kids to ride without them unless they are mature enough to handle it and not ruin others' experiences.

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