I have notices a few posts commenting on some of the unfortunate things cast members have done. Well I thought it would be good to hear about the nice things they have done for guests at the park. Danielle from Tales of A Disneyland Cast Member has commented on her site about what she has done to make a guest's day better and brighter.
What are your experiences?
Here is mine:
My family's experiences both happened at Disneyland.
A couple of years ago on the first full day of our annual trip, my son was walking the last couple hundred yards to the park with some classmates. Somehow his feet got tangled up with the feet of the other kid and fell face first onto the concrete. Yeah, lovely. No need to describe the gory scene but we just needed to get to first aid as we knew it wasn't anything serious. Even though the CM at the gate didn't want to let us in despite the blood coming down my son's mouth she eventually agreed after several mins. So where is the positive part you ask?
The nurse at First Aid could not have been nicer. She helped calm him down and get him in a better mood. At the same time a security guard came in and saw my son. To cheer him up he gave him a pin, his first ever. Once he was finally in a ok enough mood to hit the park the nurse gave him a Golden Ticket for any ride he chose. I am thankful at times he chose Astro Blasters since he never needed to use it and still has that souvenir.
The other event was last year. 20 mins after rope drop, both of my sons and I were In a completely deserted Fantasyland. The ground was slick an my youngest slipped and fell. He was completely fine but as most three year olds will do, started crying because he fell. A CM saw what happened and kept walking toward Bibbidi Bobbiidi Boutique. While I wiped my sons tears and told him he was fine, the CM came back with a knight's sword for him to cheer him up. Needless to say that did more than anything i could do as Dad. Months later he still talks about how he got a sword from the nice lady.