I frequently go to the park alone with my two daughters (both under 2) in my stroller. It has long time been the process that you stay in one of the two lines until you reach the front and you don't go to the center stroller gate until you hand the cm your ticket.
Now they have a third cm standing out front telling people with strollers to queue in the center. Basically removing me from the line, placing me in purgatory and telling the people behind me to go around me. This process only works if you have another party who remains in the line as your placeholder. When I get my stroller up to the gate I am standing a good 6 feet from the scanner and the cm has a whole line of people at the turnstile and the cm always takes from their respective line. So now I have to "speak up" at the risk of sounding like a rude entitled AP by shouting "excuse me, I'm next" at the scanning cm. I have zero line placement and it results in either me feeling like I cut or I got cut.
So I'm hoping this is still a new process that will get refined until they go back to the old method. Has anyone else encountered this new staffed cm position of stroller director?