And for the most part, I find the CMs to still be rather friendly.
When you look at some of the incidentals though, I see a huge difference between now and the past.
*sunglasses being worn in the shade or at dusk after the sun has gone down; eye contact used to be huge and if there was no sun in your eyes, including glare that could impact your duties, you were expected to take them off
*facial hair that is out of hand...it doesn't look to be monitored all that closely, IMO
*CMs leaning against railings, folding arms
*costumes outside the berm
*CMs standing in groups chatting, while guests were standing on the edge of the group often going unnoticed; this would have been broken up within a minute by a lead or supervisor
IMO these things just signal a looseness that will inevitably come through in attitude I would think. I do understand that with the massive amounts of people who visit the park each day, it must be hard to monitor the many GC CMs who are required to maintain some semblance of order. Still I've noticed large groups of CMs standing around talking to each other to be a pretty obvious phenomenon lately. The other night I was walking across the hub when I heard a group of about ten CMs screaming some guy's name at the top of their lungs, whooping it up, hooting and hollering, laughing....I don't know if he was an off duty CM or what, but it seemed tacky and distracting. All the guests were looking around as if to say, 'what the heck!'
I'll agree that most of the CMs I come in contact with are good...and friendly.... but it still feels different.