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  1. #1

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    Angry Rude Guest incident - a quick vent

    A short vent about horrible park guests...

    I decided to go over to Disneyland today after the Angels game. It's the last day I can go to the park before my AP is blocked out for the summer. I ended up only staying an hour and a half because the crowds were overwhelming, but that wasn't what bothered me about the day.

    I took the ART over from Angels Stadium to Disneyland, and went through the Harbor Blvd. side security checkpoint. The security lines were longer than I'd ever seen them, and I had the misfortune of being in line in front of two complete fussbudgets - one elderly woman in a wheelchair and one middle-aged one. The middle aged one was loudly complaining about the long lines, about the wait, and about the fact that it was wildly inconveniencing her because, ZOMG she had to be at the Rainforest Cafe in 10 minutes, so hurry it up, people. When one of the supervisors came down the line, the fussbudget totally unloaded on her.

    I just tried to block out the noise. Yes, the line was long. There was nothing I could do about that. Whining about it wasn't going to make the line move faster. It wasn't a huge deal.

    I was mildly panicking because I had a two-foot wooden bat from the Angels game in my bag. I had purchased it at the stadium and I hadn't considered the logic of trying to bring it to Disneyland. I should have, but I didn't, and it wasn't until I was on line that I realized it might be a problem. If I'd been on the tram side security line, I would have just ducked out and stored it in a locker in the picnic area, but I wasn't. I take mass transit so it wasn't as though I could just go back to my car to store it. I decided that if I was stopped I would ask for an escort over to the picnic lockers, or that perhaps I would need to say goodbye to my $5 bat.

    I got to the front of the line, I had my bag on the table with all pockets open, really for inspection, and sure enough, the CM went at a snail's pace. She kept commenting on everything she saw in the bag, ie, "oh, an inhaler!" and every time I thought she was done, she was poking into another part of my bag. When she saw my book - I always carry reading material for the bus and train - she started talking about how much she liked that particular author, and how she'd gone to the author's hometown, and so forth.

    Normally I like to chat with CMs, and I love to talk about books - but it wasn't the time. Not when there were about 50 people behind me on line and 50 people in each of the other two lines. And if she was trying to be conversational to put people at ease, the intentions were great, but it was really slowing her down and perhaps distracting her (keep in mind that she asked about the book and not the bat...). I was trying to be polite and acknowledge her words without giving any encouragement to continue the conversation. Anyway, all of sudden something smacked into my legs, and I turned to see that the fussbudget was deliberately ramming her wheelchair into me. I loudly said "excuse me, that's my foot!" and she snapped back something about the slow line. The CM said something lame, like "don't do that again," and finally let me go.

    As I walked away I thought about what I could have done about this. I could have turned and said "the next time you hit me, I'll hit back, and I guarantee it will be harder," but that would have been a threat and could have gotten me in trouble. The CM apparently didn't think it was worth any additional action. I suppose I could have found a security guard, but the fussbudget's answer probably would have been "oh, it was an accident." There's nothing to be done about it now, and I wasn't hurt, so this is really a vent more than anything else. Just...who does that sort of thing?! Really, who?!

    Oh, and the bat? The CM didn't blink an eye at it. O_o
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  2. #2

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    Re: Rude Guest incident - a quick vent

    Wow, that made me laugh when I got to the part about the CM being slow with a huge line. I don't think the bat would be a problem as if you were using it as a weapon a better weapon to hit someone with could be found in the park.
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  3. #3

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    Re: Rude Guest incident - a quick vent

    Honestly, if it hadn't been for the part where I got hit in the legs, it would have been hilarious. Heck, it still is.

    With the bat, I was worried because I thought that Disney's rules forbid anything that looked like or could be used as a weapon, and I didn't think I'd be able to get it past security at, say, a concert or the airport. I really wasn't sure what they were going to say about it...guess I know now.
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  4. #4

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    Re: Rude Guest incident - a quick vent

    Well then I guess Disney batter up the security checkpoints to better enforce that rule



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  5. #5

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    Re: Rude Guest incident - a quick vent

    I am sure the Angels lawyers put their stamp of approval on the souvenir bats or they wouldn't sell them. And if it is ok with the Angels for these to be sold during games with similar crowds to what Disneyland has on modest days, I am sure it is ok for Disney too.

  6. #6

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    Re: Rude Guest incident - a quick vent

    Yeah, true enough. I don't think I will have any reason to bring a bat to Disneyland again, but now I know.

    The kicker for me in this incident was the wheelchair thing, though. I am still at a loss to know how one actually deals with something like that, or what could compel someone to do that to a complete stranger. Hitting me with a wheelchair wasn't going to speed up the CM...
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  7. #7

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    Re: Rude Guest incident - a quick vent

    As soon as that wheelchair hit my leg (given the experience you had already had with them), my thoughts would have immediately gone to the bat... Just saying.

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  8. #8

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    Re: Rude Guest incident - a quick vent

    Ha! Sorry about that, must've been quite the experience. We've all been in this sort of scene before and I certainly sympathize. I just appreciate your being able to share this with us lightheartedly and not be the "fussbudget" of the story! Nuttin wrong with good, clean venting.

  9. #9

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    Re: Rude Guest incident - a quick vent

    I was in. The park on Friday and Sunday. It seemed as though the security lines were doing very thorough checks of all bags. They were the most thorough I have ever seen while entering the parks.

  10. #10

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    Re: Rude Guest incident - a quick vent

    IMHO, you handled it in perfect 'Disney fashion' by simply (and loudly) calling her out on ramming your foot. To have made a snarky comeback to her 'slow line' comment could have escalated into unpleasantness & wouldn't have done anyone any good. You were obviously dealing with someone with a good deal of 'entitlement-itis', a disease that is rampant in all segments of our society. Now, if she had continued to ram or press her personal 'doom buggy' up against you, you would have had my permission to use the bat!! LOL
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  11. #11

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    Re: Rude Guest incident - a quick vent

    They are your typical entitled jerks. Enough said.

  12. #12

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    Re: Rude Guest incident - a quick vent

    If it had been me she had hit, I would have asked for security and not left until they arrived. Not because I want to make a big stink out of it, but because of two reasons:
    1. Im not going to reward her bad behavior by scurrying out of her way and giving her what she wants. If she is in a hurry, calling security, waiting for them, telling them what happened and then letting her explain will slow her down, not speed her up. Having her plan of bullying people to get what she wants backfire may make her re-think that genius idea next time shes in a rush.

    2. I have had to dodge out of the way of speeding motorized wheelchairs and scooters before and I have seen people get dinged by them. I guarantee that as soon as you left and she got through security she nearly ran several people over in her rush to get to where she is going. Having to stop to give an explanation to security, although she would have admitted to nothing more than an accident, would have made her re-think using her chair as a battering ram on her way to DTD.

  13. #13

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    Re: Rude Guest incident - a quick vent

    We had a day with some of the most unruly kids and adults this last Sunday... I know the feeling.

    If it happens again, grab your leg, fall to the ground and scream... oOow OOooooww oooOOowwwwww
    make sure she can't get around you, ask her if she has insurance....

    I know it will not speed up your day, but the resulting education of a bully might be worth it


    I wonder if the CM was doing it to annoy her ;-)
    though I gotta say, I think it is entirely inappropriate to comment on things in a bag, like, "an inhaler"
    Too personal and not the business of people around you
    sorry folks but it had me thinking, "Oh, a tampon"...... yikes....

    I had a woman behind me in the grocery store who kept hitting me with her grocery cart, after three times pointing out to her that she was being "careless" I pushed it back into her stomach and told her I was going to beat her with her celery if she didn't stop. She ran to another line.... woman behind her said "she doin' that on purpose, I watchin' her"
    I always wondered, was she hoping I would let her go ahead of me?

  14. #14

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    Re: Rude Guest incident - a quick vent

    Quote Originally Posted by kirstenh View Post
    If it had been me she had hit, I would have asked for security and not left until they arrived. Not because I want to make a big stink out of it, but because of two reasons:
    1. I’m not going to reward her bad behavior by scurrying out of her way and giving her what she wants. If she is in a hurry, calling security, waiting for them, telling them what happened and then letting her explain will slow her down, not speed her up. Having her plan of bullying people to get what she wants backfire may make her re-think that genius idea next time she’s in a rush.

    2. I have had to dodge out of the way of speeding motorized wheelchairs and scooters before and I have seen people get dinged by them. I guarantee that as soon as you left and she got through security she nearly ran several people over in her rush to get to where she is going. Having to stop to give an explanation to security, although she would have admitted to nothing more than an accident, would have made her re-think using her chair as a battering ram on her way to DTD.
    I agree with this 100 percent, if a rude person is trying to shove their way past you and they are being... rude.... Probably the best thing you can do is come up with a plan to hold that person up even longer and security would have been a great idea. Although this person may have continued her rude rampage after security left she was still held up for at least a good 10-15 minutes. If she was being pushy and rude after the security checkpoints chances are someone eventually called her out on it or security caught her. Its always unfortunate when other people ruin your day

  15. #15

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    Re: Rude Guest incident - a quick vent

    I have to admit, I like the idea of falling to the ground clutching the relevant body park and moaning loudly. That strategy could also be used with steamrollers, oops I mean strollers.

    Problem is 1/4 of the Park's guests would be rolling on the ground at any one time! Hee Hee. But it does create an interesting mental picture, doesn't it?
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