hello i was just going to let everyone know some information you may not know about renewing and existing annual pass for the Disneyland resort...
First off i would like to say that i love Disneyland, and I go there any chance i get...about 72 times in the last year if im not mistaken. However my passes are up for renewal as August 11th will be the contract end date for the passes i currently own. I was informed that my final payment should be on July 11th and will run thru the 11th of August regardless of renewal or not. Now my concern is on the 7th of July i decided to go ahead and renew early so that I wont forget, now keep in mind i spoke with a Cast-member via internet "mouse chat" regarding how this would effect my current contract. I was told that it starts a new contract, however nothing else should change and i will not be charged until the following month when my regular payments are due. Now knowing this information i took it upon myself to go ahead and renew online on July 7th 2013....now here is the kicker...I was charged for the two passes i renewed on that day even tho it states where you sign the electronic signature that there is no amount due today....this raised some confusion as i thought i was only being charged once which is my so called final payment on the 11th of August but instead of the payment arrangement picking up where the last contract left off it charges you on that day of renewal which in all honesty is kind of pointless unless you do it on the contract end date. So i spoke with customer service for the annual passholder help line, and they said there was nothing that could be done as no contract can be reversed or changed at any point for pretty much any reason other then moving to a different country. So I would just like to forewarn anyone who has interest in renewing your passes that I strongly urge you to wait until your contract end date or at least around that time so that you dont get double charged in the same month.
I love Disneyland, and I wish to keep going back but this is something that should be communicated a little more in detail so that these little issues aren't occurring more often.
Thank you, and i hope this becomes somewhat helpful to any of you who want to renew your annual passes at some point