To turn your question around......who is the CM to judge that one guest's problem is worth several others'? How can they not judge one way or the other? Once they're involved in a situation, they have to make a judgment call about what the appropriate action is. And that's going to depend on context.Who is the CM to judge that one guests problem isn't worth several others?....A rider attempting to flag down a nonchalant CM should be more important than a group of people in line, of whom you don't know their situation.
Considering the example I gave about the escaped guest, what do you think my answer would be?Would making a few more people wait longer in line (and I've waited through a SM re-boot, it takes no more than 15 minutes) be worth one person having a heart attack?
We're getting off-topic, but that bloats the FastPass lines later, pushing the inconvenience onto other guests instead. Why are they more deserving of the delay? Do we then give them FastPasses for their trouble, too? What about the people they go on to inconvenience?Heck, do THEM a favor and give em FP's for the inconvenience if you want to.
That's a charming notion, and in an ideal world, it would hold true. Unfortunately, the Disney parks are and always have been operated in the real world. It's kind of like suggesting that no one should have to wait at the ER. It's a great idea, but when demand exceeds supply, the reality is that you have to start triage.But back in the good ole days, NO guest was EVER ignored no matter what the situation.