Has anybody here heard of how day one went or has anybody actually used it?
Has anybody here heard of how day one went or has anybody actually used it?
Imagine your just you, you've been going to Disneyland your whole life, its always been the same experience, you experience pretty much what everyone else does, then one day you when you go everything changes, you have paid the usual price everyone else pays same as usual but you find out you can only stay for only 4 hrs instead of your usual 10 and then you have to leave, then you find out you cant get in the regular stand by lines to get on any ride, but that you have to go to city hall instead first and get in a special line and then be given a id passport where they take your photo and put it on the card with all your personal info and then tell you to proceed with your day of fun you have sign this document stating that you agree to this new policy. then you have to take your id to a kiosk one of four, and request a ride you want to go on, they look up how long the stand by line wait is and give a time maybe an hour maybe 90 mins from now when you can go to that ride. You wait an hour milling around, maybe shopping, then when the time is up you go to that ride and the CM asks you to show your photo id in order to get in, you notice that of the 30,000 other guests no one else has to do any of this they can just it in a line anywhere anytime and dont have to show a special id passport to get in at a specific time, only you and a handful of say a hundred other people, you feel singled out like you arent one of the crowd anymore, you are in a small minority of people being treated differently, a different class, and you have to go thru this process when they dont, if the CM approves that you are you and that it is the appropriate time they stamp/write on it and let you get in the fast pass line, once you have been on your ride you again have to do this all over, but since you are now limited to 4 hrs for your visit you only get to go on 3 rides, and the waiting inbetween time is wearing you out and getting boring, not to mention the tedious traveling back and forth to one of the 4 kiosks and waiting to do this process all over again.
No you havent just entered the Twilight Zone you have just experience the DAS system for disabled people.
I wrote this in the hopes that non disabled people can get an idea of what its like when your disabled and your energy level is so low you can stay for more than 4 hours, and you cant get in regular lines because you just cant withstand it, and how it feels to be treated differently and have to go through different procedures than 99+% of the other people do.
Kudos. Very well written.
That hour milling around is the same hour that everyone else is spending stuck in a line. You have the option of waiting in the hour line, or going and enjoying something else in the park and coming back. If you want fair treatment, same as everyone else, then you wait in the line. If you can't wait in the line, then Disney has provided a way for you to not wait, while still not getting to skip it. You can ride another attraction that has less of a line, go get a meal, take in a show, etc.
Since DCA was built to be ADA compliant, when my wife and sister-in-law were in wheelchairs and we went, the CMs at the ride would write down a return time based on current attraction wait time and we'd go do something else and then come back at the time. It worked great. It was wonderfully nice of them to do that. They didn't have to as the DCA lines are ADA compliant. They could make you wait in them, but they didn't. They went above and beyond in offering an option for those who have difficulty waiting in lines. DAS seems to have taken that and standardized it across the resort.
Abuses of the prior system (GAC), specifically people loaning them out, selling, renting them, etc, have lead, sadly, to a need for photo id to be shown to use it. This isn't much different from needing a photo to use your AP or multi-day park ticket. If there were less attempts to game systems, find loopholes, exploit things, etc, then Disney wouldn't be forced into doing things like this. In the end, this all comes back to rest squarely on Disney fans and guests, not on Disney.
DAS should be much better than GAC once the kinks get worked out (roll outs are always a pain). It aligns the system much more consistently with accepted park practices (re FastPass, AP/park tickets) and allows for a more equitable experience between regular park guests and disabled park guests.
Any attraction built post-ADA has an accessible standby entrance, as well as some built before it. You're right that companies didn't do such a good job of accommodating people with disabilities before 1990, though. I'm sure that's DAS's fault, too.Quote:
...then you find out you cant get in the regular stand by lines to get on any ride...
Whoa. You had to stand in a line, have your photo taken, and sign a document? Sounds pretty outrageous and stressful. Oh right that was all voluntary, I forgot.Quote:
...you have to go to city hall instead first and get in a special line and then be given a id passport where they take your photo and put it on the card with all your personal info and then tell you to proceed with your day of fun you have sign this document stating that you agree to this new policy.
Talk about stress! If only you could have been standing in line for that hour instead. That would have been so much more fun.Quote:
You wait an hour milling around, maybe shopping...
Whoa! You're telling me that you had to show a piece of paper to enter a FastPass queue, while everyone else can just waltz into any FastPass queue anytime they want without showing anyone anything at all? That is so unfair.Quote:
...then when the time is up you go to that ride and the CM asks you to show your photo id in order to get in, you notice that of the 30,000 other guests no one else has to do any of this they can just it in a line anywhere anytime and dont have to show a special id passport to get in at a specific time, only you and a handful of say a hundred other people, you feel singled out like you arent one of the crowd anymore, you are in a small minority of people being treated differently, a different class, and you have to go thru this process when they dont...
Yeah all that waiting and traveling is so boring and tedious. It's so unfair that you have to do that. No one else has to wait to ride. No one else has to travel to a different spot if they want to ride a different ride.Quote:
...once you have been on your ride you again have to do this all over, but since you are now limited to 4 hrs for your visit you only get to go on 3 rides, and the waiting inbetween time is wearing you out and getting boring, not to mention the tedious traveling back and forth to one of the 4 kiosks and waiting to do this process all over again.
I'm hoping to read good and bad about DAS. We've decided to wait at least a month or more before returning to Disneyland. Hope for the best, prepare for the worst.
Yeah, I can't really figure out where you are coming from either. If you don't want to be treated differently you can go through the normal queues like most guests do. If you need a bit of assistance (and I think we all agree that Disney should provide this... everyone deserves a chance to experience Disneyland regardless of their circumstances) to get onto the attractions then by definition you are going to be experiencing something that the majority of guests do not.
Again, the reason you need a picture is to prove that you are the person who initially acquired the pass. This is the same system Disney uses for any pass where they need to know that the person who initially got it is the person using it, including any park pass longer than a single day.
I'm really interested in hearing how the rollout's continuing. The now-closed thread had a fairly interesting "disabled-but-not-DAS" style experience that made it sound like things are mostly rolling forward but the CMs are still not 100% on the same page. I have a feeling that'll be a standard experience for a month or so.
I'll be going up the week of the 21st with a broken toe. If I decide to use the DAS, I'll be sure to do a report on it. I'm hoping I'll be healed up enough by then that I shouldn't need it. Crutches can do just fine around the park for the most part.
I am going to go to Amusement park A. They have a new system in which they provide reasonable accommodations for the disabled. But I am going to form my opinion on what I read online from the amusement park A website and amusement park A fan sites without trying it out first. I will never go there ever again because I don't like how they run their program even though I have never tried it.
Give the DAS a chance!!! It has only been in effect for 2 days. The Walt Disney Company is a leader in accommodations for the disabled. I know from experience, I am a below the knee amputee. Every trip to Disneyland is a happy one because of the way they help include everyone with disabilities. Once again use the DAS before forming your opinion and blasting Disneyland for being “unfair”.
I don't understand all the hate for Disney on DAS, hasn't Universal and Knotts been doing this for years?
Change is hard. GAC offered an experience that others wouldn't/couldn't match. Unfortunately, abuse of that system led to necessary changes and an adjustment of that experience.
Disney shouldn't strive to be Knott or Universal---nor does it seem like they are.
Let's hear some reviews of DAS now that it's in place. Give constructive feedback and criticism back to Disney on how to make it better. Disney won't know what it doesn't know
Yes I know some will say "if your that sick stay at home" well maybe thats what they have to do 99% of the time and then for that one time they get to go to DL to get out and try and feel good, but being told now to wait around for an hour or more for each ride during your 3 hr visit and also have to deal with forms and photos and stamps etc does not increase your enjoyment of your visit..........