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  1. #16

    • MaliBOOMer
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    Re: Line cutting - Why does it seem worse these days ?

    I haven't seen much blatant traditional line cutting however my last trip in August before the DAS switch over, at least 40% of the people going through the RSR FP line were GAC holders. It was a bit frustrating when standing in lines near the merge point watching person after person with GAC card go by. However it is a moot point as the GAC is gone. It was just the only really bad line cutting I have seen.
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  2. #17

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    Re: Line cutting - Why does it seem worse these days ?

    I never really experienced much of line cutting the last 2-3 times I have been to DL. Like the above poster, it's more 1-2 people catching up to their family, Dad who stopped to buy everyone snacks or a mom with kid who went to use the restroom.

    Now I am not opposed to people going to catch up with someone but there was time I was at Knotts and this girl of about 14 went past me and returned. She did this at least three times and each time bringing with her a friend. On her third return back I firmly stepped in front of her, looked her in the eye and told her enough. Either stay back with your friends or stay up front but you are not going to go back and forth bringing all your buddies up to the front of the line with you..she didn't do it anymore but she was sure to run and tell her mother as soon as she got off the ride about the mean ol nasty lady. I am normally not a confrontational person but when blatant line cutting is apparent..I will speak up.

  3. #18

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    Re: Line cutting - Why does it seem worse these days ?

    Quote Originally Posted by disdad View Post
    I know line cutting has happened since the dawn of time in theme parks but it seems every trip report I have read recently has raised it as a complaint. I don't want to get into what is acceptable or not-acceptable for line skipping(for example a parent with kid going to the toilet) but I would be interested in hearing the reasons why people think it has got worse or not?.

    Has it really got worse or was it always like this and people are just noticing it more?
    Has it got worse since fast pass was changed?
    Has it got worse since the GAC was replaced with the DAS?
    Has it got worse just because the parks are more crowded?
    Its a reflection on the way society has changed as a whole with people always thinking about "ME"?

    I wouldn't be surprised that those who were using the GAC wrongly to skip lines (rather than legitimate users) now are seeking other ways to skip the lines. If they were happy to abuse a service that was there for the disabled then I don't see them having any issue with cutting lines.
    It isn't a mystery, it all comes down to Disney doesn't care. If Disney cared they would look out for people that do it and promptly escort them out of the park and ban them... but Disney doesn't care so it happens a few times... and people slowly start to notice that there are no consequences for it... then slowly a few more that wouldn't have done it if they had seen or even heard of people being booted for cutting start to do it... and it just slowly snowballs over time. Given a long enough period of time you would expect it to become the norm at some point, where everyone did it... thankfully we are still a generation or two away from that, but if Disney does nothing that's what future generation can expect... a mad free for all to every ride like a bunch of rubes chasing a Black Friday discount.

  4. #19

    • Former Churro Jockey
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    Re: Line cutting - Why does it seem worse these days ?

    Alright, so I took an intro to Psychology class once in college so I'm totally an expert on this. So here's my theory:

    There have been at least 4 different topics on MiceChat about line cutting that goes back at least two weeks. So people read them, then go to the parks with that in the back of their mind, and then start to notice the line cutting more than normal, not because it's increase, but because they are more aware and looking for it. Either that or people just plain suck.
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  5. #20

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    Re: Line cutting - Why does it seem worse these days ?

    Quote Originally Posted by Big D View Post
    Alright, so I took an intro to Psychology class once in college so I'm totally an expert on this. So here's my theory:

    There have been at least 4 different topics on MiceChat about line cutting that goes back at least two weeks. So people read them, then go to the parks with that in the back of their mind, and then start to notice the line cutting more than normal, not because it's increase, but because they are more aware and looking for it. Either that or people just plain suck.

    I believe your theory is spot on.

    There was a situation a few years back here in a Denver where something similar happened. It was during the Christmas season and an elderly lady was mugged in a mall parking lot. She wasn't harmed but her purse and packages were stolen. Because of the unique circumstances of the mugging every single news program in town started fighting over the story. The elderly woman became a star of sorts because her story and picture was on nearly every broadcast on every channel for weeks. As a result, the local police departments became inundated with phone calls from concerned citizens about crime on senior citizens. The attention and concern was so far out of control that the police held a special news conference just to inform the general public that crimes of this nature were not only lower then previous years but drastically lower. Just like you I believe that if we're looking for line cutting we're going to see line cutting and as a result, we will make the assumption that line cutting is happening more today then it did in the past.

    However, I do believe there is a serious over crowding problem at Disneyland. When people are crammed together like sardines it's only a matter of time before problems arise. It manifests itself as road rage on our highways and line cutting, running and short tempers at Disneyland. Then, add in the patrons that feel it's their job to enforce the rules and it's a recipe for disaster.

    I don't believe the problem lies with society but with Disneyland and how they manage the situation. It's my opinion that Disney is doing a horrible job at managing over crowding and is in fact, making things worse for nothing more than the almighty dollar. It's unfortunate that Disney is more concerned with money than they are with customer satisfaction. I know for a fact that my family will never go back to Disneyland unless something is done about the crowds. People can only take rubbing shoulders with strangers for so long before tempers flair and cheating is considered a viable solution.

  6. #21

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    Re: Line cutting - Why does it seem worse these days ?

    Quote Originally Posted by Big D View Post
    Alright, so I took an intro to Psychology class once in college so I'm totally an expert on this. So here's my theory:

    There have been at least 4 different topics on MiceChat about line cutting that goes back at least two weeks. So people read them, then go to the parks with that in the back of their mind, and then start to notice the line cutting more than normal, not because it's increase, but because they are more aware and looking for it. Either that or people just plain suck.
    No its increased over the years. I'm probably border line OCD and I have a tendency to notice things like how many people are in front of me, who long the cycle time is between car on a ride and determine how long it should be before I get on the ride... So I also note when someone or group gets into the line in front of me because it messes up my calculations... more people are doing it now than they did in the 80's for sure... In a trip back then I might have a day with one person/group during the entire day... now I'm lucky if it doesn't happen at least once in every line I am standing in, sometimes multiple times in the same line.

    So while I would like it if it wasn't more common now, it is simply happening more often.

  7. #22

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    Re: Line cutting - Why does it seem worse these days ?

    I don't know if actual line cutting is as much of a problem or as prevalent as joining people in line.

    During my trip in May of last year I was standing in line for the Matterhorn and there was a woman in front of me with her daughter. We were about halfway through the queue when she waved at someone and motioned them to come over. Three additional people joined her in line. Then she waved at two more people that were standing in line behind me. Then a couple minutes went by and more people joined her in line. I started keeping count and I counted 11 additional people that just cut right in front of me because they had a placeholder in line. I also timed it and it added an additional 6min to my wait because they had two kids in the group that were too small to ride and they stood there arguing with the CM about who had to stay behind with the kids.
    The worst part was it wasn't the only time that happened. Similar things happened while waiting for Haunted Mansion, RSR, Toy Story Mania, Pirates of the Caribbean, Indiana Jones, and Winnie the Pooh.

    I've been saying it for a while now and I will say it again... Disney needs a line policy that gives CMs the ability and responsibility to enforce people joining others in line. If you enter the line without your complete party that's too bad. Either enter the line as a group wait together or deal with riding separately if you don't have a complete party while entering the queue.
    I've noticed a lot of restaurants in my local area that are refusing to seat people if you don't have a complete party. You have to wait for everyone to show up or deal with eating at separate tables. I don't see why they couldn't do something like this for the queues.
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  8. #23

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    Re: Line cutting - Why does it seem worse these days ?

    Quote Originally Posted by DrFink View Post
    I think it is more a reflection of our society. People these days feel entitled to get everything they want and feel like they deserve it. The concept of "get in line and wait your turn" is quickly dying.
    This! Common decency is in total decline.






  9. #24

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    Re: Line cutting - Why does it seem worse these days ?

    Quote Originally Posted by DrFink View Post
    I don't know if actual line cutting is as much of a problem or as prevalent as joining people in line.

    During my trip in May of last year I was standing in line for the Matterhorn and there was a woman in front of me with her daughter. We were about halfway through the queue when she waved at someone and motioned them to come over. Three additional people joined her in line. Then she waved at two more people that were standing in line behind me. Then a couple minutes went by and more people joined her in line. I started keeping count and I counted 11 additional people that just cut right in front of me because they had a placeholder in line. I also timed it and it added an additional 6min to my wait because they had two kids in the group that were too small to ride and they stood there arguing with the CM about who had to stay behind with the kids.
    The worst part was it wasn't the only time that happened. Similar things happened while waiting for Haunted Mansion, RSR, Toy Story Mania, Pirates of the Caribbean, Indiana Jones, and Winnie the Pooh.

    I've been saying it for a while now and I will say it again... Disney needs a line policy that gives CMs the ability and responsibility to enforce people joining others in line. If you enter the line without your complete party that's too bad. Either enter the line as a group wait together or deal with riding separately if you don't have a complete party while entering the queue.
    I've noticed a lot of restaurants in my local area that are refusing to seat people if you don't have a complete party. You have to wait for everyone to show up or deal with eating at separate tables. I don't see why they couldn't do something like this for the queues.
    They need a simple easy to understand policy. If you aren't in line from the start you are cutting and you will be removed from the park. If someone can't stand in line from the start then they should go to guest service and get their card for their medical problem, otherwise stand in line like everyone else.

  10. #25

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    Re: Line cutting - Why does it seem worse these days ?

    I spent open to close at DL yesterday and did not notice what I would consider blatant like cutting. And thanks to MC, I was actually looking for it. I definitely saw cases where one family member would join with their family ahead, but they almost always seemed to be retrieving snacks or parked the stroller. Not saying this is right, but it doesn't seem to have the same intent to me as people who bring in large groups or just outright move in front of people just to get ahead.

    I did notice people cutting in some food and bag check lines, but those queues are not as well defined so they may have misunderstood... That's what I like to think, anyway.

    Today I'll be in DCA, so I'm curious if I'll see more or a problem there.

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  11. #26

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    Re: Line cutting - Why does it seem worse these days ?

    Matterhorn queue has got to be one of the most abused ones, since most of it is so accessible from the walkway.
    It should, then, be the easiest to monitor by a cast member.
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  12. #27

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    Re: Line cutting - Why does it seem worse these days ?

    Quote Originally Posted by sediment View Post
    Matterhorn queue has got to be one of the most abused ones, since most of it is so accessible from the walkway.
    It should, then, be the easiest to monitor by a cast member.
    Yep, it was the only queue at Disneyland that I ever abused

    But hey, that was 32 years ago when I was 15; and I still feel bad about it
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  13. #28

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    Re: Line cutting - Why does it seem worse these days ?

    I'd say cell phones have made the problem a lot worse. Before cell phones, if you wanted to meet up with someone, you'd say, "Let's meet at the hub at 3." Now you just call or text someone, ask, "Where are you?", and pinpoint the exact spot in line to find them.

  14. #29

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    Re: Line cutting - Why does it seem worse these days ?

    Quote Originally Posted by DrFink View Post
    I've noticed a lot of restaurants in my local area that are refusing to seat people if you don't have a complete party. You have to wait for everyone to show up or deal with eating at separate tables. I don't see why they couldn't do something like this for the queues.
    This is a really common practice.
    I agree that they should at least try to implement it at the parks!

  15. #30

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    Re: Line cutting - Why does it seem worse these days ?

    I guess I have never been bothers by the amount of line cutting I see because like many have posted it is usually one or two people catching a larger group and for the most part it doesn't affect when my party will get on the ride. I think my pet peeve is when my family and I choose to watch the Soundsational parade and we take the time to sit down an hour or some times more before the parade starts and there are people in large groups who wait till the last minute and force themselves into tiny spots next to you causing the viewing experience to be uncomfortable. And many may say just tell people the spots are taken, but it more about people just having the courtesy to realize that their behavior is annoying.

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