Having been a WDW Cast Member, and a dang good one at that I might add, I have a very high standard for Cast Members. I have to say that the recent slew of bad CM reports has not been my experience at all.
I've had... three cases of bad CMs that I remember.
Recently, I was on Indiana Jones when it broke down and the cast member who came to help us was FANTASTIC!! She was funny, helpfull, and professional. There was some teenage girls who were kind of freaking out, Our Cast Member set them at ease with one remark.
While this is standard for most CPs, I took her aside afterwards and told her how great she was. She laughed and told me she was on her 20th day working in an area that wasn't even her own.
Good for her. I gave her 2 props. One at City Hall and one in a letter.