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  1. #61

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    Re: Smart thinking or line cutting?

    i agree, i probably would have done the same thing. i sometimes cashier at a quick service place and i know we need to have two lines for each register because there isnt room when it gets packed, but i always feel bad because people will line up in one and we have to say both sides are open and we have to alternate left right, so while im taking the person on the right sides order and make the announcement i have to take the person who comes to the left, which i know makes the next person on right angry. i always feel bad about it but i cant do anything to change it. oh and i love when the guests have been standing in line and see me alternating(common sense here youve seen me do it) and make comments like oh shes not going to serve me i guess, when i alternate. im sorry but what makes you so special that i should stop doing what i was doing the whole time? lol, i promise im not a mean cashier, i just had someone today say that to me(well purposely loud enough for me to hear). ok enough of my 2 cents

  2. #62

    • Who's your DaddyB?
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    Re: Smart thinking or line cutting?

    How about those times, like at Taste Pilot or at the Village Haus in Fantasyland where there's one cashier who's supposed to be working both sides (alternating)? I've walked up before and seen a half dozen people in line on the right, and NO ONE on the left. I've walked up and asked if "this side's open?" and gotten a yes.

    So did I cut in line, or was it smart, too?
    ---------------------------------------------


    a walk around the park... Star Tours, Nemo, Fantasyland, Frontierland, DCA... and more!



  3. #63

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    Re: Smart thinking or line cutting?

    You are fine. I do it all the time. You snooze you lose. The CM SHOULD have called out "I can help the next customer over here" if she didn't oh well.
    Janette



  4. #64

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    Re: Smart thinking or line cutting?

    VERY smart. I had something similar happen to me at the grocers lately. There were 2 checkstands open right next to eachother. The one on the right was the quick check, and on the left, a normal one, with nobody in it. I head over to the normal lane, and some lady in the quick check lane FREAKS out. I have never seen anything like this. Yelling, screaming, throwing her stuff. Manager comes out, and asks whats going on. She points at me, and lets out a pretty nice tirade (I did not know profanities could be strung together that nicely!) about me "cutting" Manager asks me my side. I point out they are 2 different registers, and nobody was in line for the other. To make it short, I got my grocerys free, and the lady was escorted out of the store, and into a nice police cruiser.

  5. #65

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    Re: Smart thinking or line cutting?

    I was waiting for her to call out "next guest in line" or anything to that degree but she was just standing there all dazed and confused. I really think she was new because I did notice she was not quite so skilled with her regsiter as she should have been. I remember asking her as I approached the line if she was open and she said she was.

    I did forget to mention that the line was directly in front of the one register. Had it been more centralized it would have been a little more obvious that it was one line for two registers. I think that other resgister opened up shortly before I got there.

  6. #66

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    Re: Smart thinking or line cutting?

    Smart. If the Sheep didn't see the CM was open and you did ... sorry for them.
    IMO - YMMV - FYIGM


  7. #67

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    Pleasant Grove, UT
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    Re: Smart thinking or line cutting?

    I say it was smart. Just like taking the left line, it's usually shorter since people drive on the right here. We tried the opposite in Disneyland Paris and went to the right line when we had a choice since people drive on the left in some countries in Europe eventhough they don't in France. We usually ended up getting off a ride when the people who entered in the other side of the queue were getting on.

  8. #68

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    Re: Smart thinking or line cutting?

    I think its smart, but I am having a hard time with the cm who has the other open register, and just stands there saying nothing to prompt the guests?

  9. #69

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    Re: Smart thinking or line cutting?

    ^Perhaps she wasn't quite ready to open yet but was close enough that when asked she said "Yes"..?
    Waiting for Godot Micechat.com

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