Kudos and Bravos For DLR Cast Members

[Radiobarry]

Kathleen and I spent about 30 hours on DLR property earlier this week...and I will soon be posting one of my usual trip reports in another thread.

I just thought I'd take a moment to mention, though, that in all our dealings with CM's...we found ALL of them to be courteous, smiling, and most helpful, regardless of question or situation...even during a confusing situation we had to deal with with the start of the fireworks.

Both Disneyland and DCA...smiles and helpful people encountered everywhere.

Of course, we always tried to begin such dealings with a smile, and that does make a difference.

I especially want to compliment the staff of the Grand Californian. What a team! From the parking gate attendants to the bell staff, the very patient and friendly reservation desk people (let's face it, I ask some silly questions sometimes just to make sure I can get it through my addled brain)...to all the cooks and servers at Storytellers...We were always met with smiles, and an attitude that they were genuinely glad to see us.

Bravo. And in Disneyland I even got the chance to talk to a member of the "class" of 1979 in one of the shops! My era!

Bravo again.

-- Barry

[DLandFansAZ]

Very nice to hear. Glad you had a great experience. We went in August and too were very thrilled with the great CMers. Thanks for sharing Barry.

[Radiobarry]

With some of the negative things that are written here about CMs, by yours truly included, I like to point out the many, many, many more times...when CM's do a great job. And again, like anything else, alot of it has to do with the attitude one brings to a given situation.

--Barry

[Opus1guy]

Of course, we always tried to begin such dealings with a smile, and that does make a difference.

And there lies the secret of life.

As my father always told me:

"Life is like a padded bra. If you just put a little bit into it...you'll get a lot more out of it."



Cheers to all the great Cast Members! And all the great Guests! Together they make for a great Disneyland!

[melmel]

You visited and you didn't come eat at Cafe Orleans?

Nah, just kidding. I worry when people request that I be their server, because I'm not very good at my job, and I hate to disappoint people! :P

[elly]

I have to agree with you as well, during our trip in August we had some of the best interactions with cast members ever. Friendly, helping and some were just plain fun!

[Fishbulb]

Cast members are some very special people.

[mycroft16]

Great thread! I so agree, it really does make a difference if you put a little into the interaction. Let them know you care and they'll care back.

Some of our best memories of Disneyland are the great and often very funny conversations we've had with CM's from security details to ride operators.

[minnietoo]

We were there yest - although CM seemed few and far between - all encountered were very nice. We had to go to 3 places for infor on the AP sweepstakes for the $100 gift card - and even though some didn't have the informaiton - they were very helpful and nice.

In city hall a little boy went to get his birthday sticker and the CM took a lot of time with him and really made him feel special. He had the birthday phone call and everything. The kid was beaming!

Next time I go - I'm going to get some kudos cards and start filling them out.