We are "the public" Disney annual passholders for better or worse make up a large chunk of the public. Of course there are many visitors who visit the park much less frequently, but in those cases you better believe that everyone comes to Disneyland to experience a "Good Show" and by golly if after plopping down your hard earned money (especially when traveling with a family) you better get a "good show" or it will be a loooooong while till you ever decide to make the trip again. The "good show" aspect is sooorly being overlooked by management, take a walk around with the "good show" mindset and you will find countless examples of the illusion being broken and the show mindset being replaced by the excell spreadsheet designed ODV placement decisions, Some CM's on cell phones some joking and cursing in public, The costumes not being taken seriously, the theme of the lands being lost. This just turns the place into just another amusement park, just another expensive amusement park. Believe me the public notices. Disney's magic is what people come for. If the TSI update is full of creative magic then I guess cool, but to tell you the truth I cannot think of one child who would not have the time of there lives on a Tom Sawyer Island that was properly functioning with all it's caves the fort and it's bridges. It is the world's funnest land of adventure for kids. Don't tell me that a child would not have the time of there life exploring the the caves or on those barrell bridges. Do we not give children any credit today? Can they not enjoy the land that uncle Walt built without needing another interactive computer exhibit (like they do not get enough of that at home or school)
Back to your original pointI do not agree at all with that statement. Otherwise the "average" tourist would just go to Knotts LegoLand and Universal with coupons for the price of one day at Disneyland. If Disney loses the magic and becomes too much of a hassle, this will be reflected in attendance. If management is worried about this and thinks it needs to spend $28 million to make a new pirate island just to keep bringing people back to Dland then this just proves how serious the problems with upper management are. I don't know about you but for a dollar extra an hour perhaps disney could retain a few more quality CM's, that $28 million could go a long way in helping the CM deficit, since Dland is probably the lowest paying legal employer in Anaheim. Trust me the public knows what it is like to be treated like a "guest" or treated like garbage. (of course I am not trying to say all Dland CM's treat people like garbage, although there are very few people that would tolerate the requirements of putting on a good show when you are being paid low and worked to the bone and not respected by management. just trying to prove my point that the public does recognize and care especially at Dland)"Whatever Disney does, the average tourist won't care if it was well researched or is part of the theming"
Just look at SixFlags for example why do you think they are going down the tubes? Why, Because they treat you like garbage, they take your money and spit on your faces, there is almost zero magic there. The public has spoken, they no longer go.