My wife and I visited DLR Sept. 29-Oct. 4. Instead of giving you a step by step account, Iíll just post some observations.
To begin with, I have to say we were VERY disappointed in the BB. We went there Oct. 3 for my birthday lunch on Tuesday. It started out well, got a waterside table in just a few minutes although they were crowded. No one in the boats shouted at us and there were no screaming kids in the restaurant. The waitress was right there and took our drink and appetizer orders. When she returned, she took our lunch orders of prime rib for my wife and seafood jambalaya for me, then disappeared never to be seen again. After about 30 minutes a waiter brought us the wrong order of Monte Cristos. He returned about 15 minutes later with the correct order. I tasted my wifeís prime rib, and I have had better roast beef, dry and tough. The carne adovado at Ranchos del Zocalo was more moist and tender. My jambalaya was okay, nothing special. After the waiter took away the dishes, we waited 20 minutes before he returned to ask about dessert, which we were going to order Ė I wanted to try the cookie boat Ė but we were so angry we declined. I even declined my complimentary birthday chocolate pudding dessert. Our tab came to $80. certainly not worth it. To make matters worse, we were seated next to where they deposit the dirty dishes and had to listen to that the entire time. What five star restaurant deposits dirty dishes in the dining room?
We went immediately to Guest Relations, the first time I have made a complaint in the nine years we have been going to DL. I havenít been able to find a DLR email address so I can also make a complaint there. If anyone has that address, I would appreciate it.
Other than the crowds, we had a great time. We thought we were going during a very slow time, but we were surprised. (See the an earlier thread about the crowds at that time.) I regularly read this and another DL board, and I must say I really was not looking forward to going. Was I surprised! The park look the best I have ever seen. The decorations were stunning. I did not encounter any rude adults and the CMs were always cheerful. I use an ECV and look healthy, but I didnít get any dirty looks or comments, although I donít look or listen for them either. One man even offered me a hand when I was climbing out of IASW. Whenever I had a near collision, apologies were always exchanged. My wife never was struck by a stroller, although I ran over her foot a couple of times. I saw only two people smoking where they shouldnít be. And I saw maybe three pieces of litter. In other words, we had a wonderful time.
I am now looking forward to going in May to celebrate my daughterís 21st birthday.