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  1. #1

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    Baby care center at DL

    I have a question for anyone who has used the baby care center at DL. I just started going to the park regularly this March with my 4 year old daughter and infant son. We are often not accompanied by my husband but I find it really easy to get around at DLR with the two of them so we go once or twice a month.

    When my son was smaller I just nursed him discreetly in various locations in the park without a problem. I had heard about the baby care centers but never used one until last month. I was in DCA and decided to stop at the baby care center to check it out. I sat in a comfortable chair behind a curtain while my daughter sat on the other side reading one of the books from the shelf in the front parlor. The CMs there were polite and friendly. I returned in early June with my husband. I used the baby center in DCA again and used the care center in DL for the first time. I was alone with my son as my daugther and husband were waiting for a ride in Tomorrowland. The room to nurse in was a tiny section of the room that was walled off at an angle. You sat in a chair facing the corner. Not as comfortable but nice to sit in a quiet cool room with my 9 month old son who now gets easily distracted during nursing.

    We returned, without my husband, this past Tuesday. This is when I had a problem at the DL baby center. I was told I couldn't bring my daughter into the nursing room with me. I also couldn't leave her unattended in the main room. I was told I could nurse in the main room but when I looked for a place to sit, there was only kid sized furniture and one really uncomfortable bench. When I remarked upon this she said that the area was for kids and I could move when kids came in to use the area. The only other place to sit was the feeding area. These chairs were not like the simple wood chairs in the DCA baby center. They were wrought iron cafe chairs that made the cafe chairs in the park look like easy chairs. I changed my son but decided after another look at my uncomfortable options to go out into the park to nurse him. It was so crowded I couldn't find a place to sit that was not out in the hot sun. I wound up nursing him in a bathroom stall. It was cool and a much more comfortable seat.

    Not sure if there are many nursing Moms on MiceChat but let me know what you think I should do. My husband suggested writing to the powers that be but I don't know who that is. In about 3 months (basically when my AP is not blacked out again) it wont matter as I intend to wean him at 12 months. I guess there aren't many Moms who would venture to DL with a baby and a preschooler. No one in the baby center seemed to care that I was having a problem. They weren't mean but not very friendly either.

    Should I complain to someone or just let it go?

  2. #2

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    Re: Baby care center at DL

    My wife has used the baby care center numerous times to feed our son and they truly are quite polite in there. I would definitely write a letter or stop by City Hall on mainstreet to lodge a request. You cannot be the only person to have this issue. My only guess as to why your older one couldn't sit with you is that only nursing mothers are to be in that nursing area. However, I think it should be an obvious policy that a small child who cannot be unsupervised should be allowed in there with their nursing sibling and mother.

  3. #3

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    Re: Baby care center at DL

    I was also told the same thing in November 2005. My DS was 6 months old and we all (ME, DH, DD6, DS6mo) went to the baby care center because I was very shy about nursing out in public. The lady was very nice but said that no one could accompany me in the nursing area. My DS was always a long nurser (45 min) and I did not want to sit there by myself the entire time. Luckily the park was not crowded and we found an out of the way bench and I covered with a blanket.

    I definately think they should have allowed your DD to come with you. I do not understand their reasoning on this one.
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  4. #4

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    Re: Baby care center at DL

    Quote Originally Posted by hofmanns4 View Post
    I was also told the same thing in November 2005. My DS was 6 months old and we all (ME, DH, DD6, DS6mo) went to the baby care center because I was very shy about nursing out in public. The lady was very nice but said that no one could accompany me in the nursing area. My DS was always a long nurser (45 min) and I did not want to sit there by myself the entire time. Luckily the park was not crowded and we found an out of the way bench and I covered with a blanket.

    I definately think they should have allowed your DD to come with you. I do not understand their reasoning on this one.
    May have something to do with having multiple mother's nursing at the same time and resulting privacy and child supervision issues.

  5. #5

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    Re: Baby care center at DL

    Quote Originally Posted by JeffYardDog View Post
    May have something to do with having multiple mother's nursing at the same time and resulting privacy and child supervision issues.
    I thought about this but most nursing mothers I've met don't mind nursing in a room with other children, even if they don't have older children themselves. I could tell they were trying to make it as private as possible there. The chairs were lined up so you could only see the back of the chair in front of you. It's probably a space issue more than a privacy issue. There's tons of space to sit in the main parlor and front parlor area (there was no one in the main parlor and only a few people in the front parlor both times I was there) but the nursing room is incredibly small and cramped.

    Instead of providing this awkward version of privacy, perhaps they should have done individual rooms. Westfield Malls in the SoCal area have family bathrooms with individual stalls, each with a comfortable chair and a small table. The stalls have curtains so you close them completely or keep a portion of it open to watch you kids in the main area. The main waiting area has comfortable seating with books and a small activity table to keep the kids busy. I've nursed both with my daughter in the stall with me and while watching her read out in the main room's waiting area, just like I did in the baby center in DCA. I guess they could learn quite a bit from the Westfield mall's family bathrooms. I've used them in four different malls and liked even the smallest of them.

    If they can't change the nursing room arrangement, at least provide some comfortable adult size seating in the main parlor. One chair would be enough. Not the big Victorian wicker chairs in the nursing, either. Something simple with decent back support and a decent sized seat would do. It seems that if they were less concerned with keeping the "theme" (there is no concern for theme in DCA baby center, just function) it might be a more comfortable and useful room. That's really all a parent wants.

    I'll see if I can write a letter since I won't be back to the park until late Aug or Sept. I'm sure they're not going to remodel the place for the few Moms like me who go alone with the kids. Perhaps I can persuade them to add a comfortable chair to the room. If not, next time I go I'll make sure I'm in DCA when it's time to nurse.

    Thanks for your input.

  6. #6

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    Thumbs up Re: Baby care center at DL

    Quote Originally Posted by Thisguy74 View Post
    My wife has used the baby care center numerous times to feed our son and they truly are quite polite in there. I would definitely write a letter or stop by City Hall on mainstreet to lodge a request. You cannot be the only person to have this issue. My only guess as to why your older one couldn't sit with you is that only nursing mothers are to be in that nursing area. However, I think it should be an obvious policy that a small child who cannot be unsupervised should be allowed in there with their nursing sibling and mother.
    I second this all the way. If you didnt find a place to sit thats one thing BUT not letting your child go with you is silly!

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  7. #7

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    Re: Baby care center at DL

    I'm curious, what did the attendant tell you when you asked her the reason why you could not bring your own child into the room with you?

    Because the answer to that question should certainly be included with your letter. I'm thinking somewhere somebody got their training screwed up and common sense didn't prevail.

    Frankly, if that had happened to me, I would have just brought the kid in anyway. Ultimately, what was the attendant going to do, call security for aggravated nursing? <g>

  8. #8

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    Re: Baby care center at DL

    Quote Originally Posted by ktfaye View Post
    I'm curious, what did the attendant tell you when you asked her the reason why you could not bring your own child into the room with you?

    Because the answer to that question should certainly be included with your letter. I'm thinking somewhere somebody got their training screwed up and common sense didn't prevail.

    Frankly, if that had happened to me, I would have just brought the kid in anyway. Ultimately, what was the attendant going to do, call security for aggravated nursing? <g>

    Call security!! Yah right.
    ok the CM: Security can you come to the baby care center.
    Security: what is the problem?
    CM: Well there is a mother in here nursing her baby and she took her older child into the room with her while she nurses instead of letting her run amok all over the place. You must come and escort her out of the park for surpervising both her children.
    Security: Think I will come an escort YOU out of the park for being an idiot!!
    Janette



  9. #9

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    Re: Baby care center at DL

    Just tell your older kid to say they are lost, since that is where lost children go

  10. #10

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    Re: Baby care center at DL

    I kinda have to agree. I had another problem when I took my little one with me in March of 2006. I was bottle feeding him and I wanted to take him in to the area so that he could have a quiet place to eat so that he would fall asleep. Over in DCA they had no problem letting me go behind the curtains to feed him. Then the next day I went over to DL and wanted to do the same thing and they would not let me at all. I had to sit out in the chairs to feed him Which for my pooh sized bum was not very comfy. Also while I was there I never once saw anyone come out or go in while I was feeding him there for a good 20-30 minutes. I did once however get to go back there and feed him and it was a lot more comfy. I think they really need to get a chair out in the main area.
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  11. #11

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    Re: Baby care center at DL

    This seems really strange to me that they would have changed this drastically in the past 7 years. I used to take my son to the baby center repeatedly. They had then at the time curtains with rocking chairs where each mother could nurse. My older son would normally stay with my parents at the time, but there was a time when he did come in and he just sat at the childrens area with no problem playing with the toys they had. It just seem so weird that they would change so drastically over the years. Sorry you felt uncomfortable.
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  12. #12

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    Re: Baby care center at DL

    If I were in your shoes I would definitely go to City Hall, or write DL a letter, or go to the DL website and send them an email. I've only been to the baby center once. So I don't know how it all works. But by you relaying your questions and concerns to DL, well, it could possibly help future moms to not have to deal with what you went through.
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  13. #13

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    Re: Baby care center at DL

    Quote Originally Posted by Mom2dzneboys View Post
    This seems really strange to me that they would have changed this drastically in the past 7 years. I used to take my son to the baby center repeatedly. They had then at the time curtains with rocking chairs where each mother could nurse. My older son would normally stay with my parents at the time, but there was a time when he did come in and he just sat at the childrens area with no problem playing with the toys they had. It just seem so weird that they would change so drastically over the years. Sorry you felt uncomfortable.
    They have the area walled off now instead of curtains. Don't know how long ago they did this since the first time I went in there was this past May. They also don't have rocking chairs anymore. The have high backed Victorian looking wicker chairs. Only DCA has curtains and rocking chairs, I hope they don't change that.

    ktfaye I'm curious, what did the attendant tell you when you asked her the reason why you could not bring your own child into the room with you?
    I didn't ask them why, I just asked what was I supposed to do if I couldn't bring her in there. I was so shocked I didn't think to ask, perhaps I should have. They just told me only mothers and their nursing child were allowed in the room. They gave no detail as to why, just that it was the rule. I don't think there was anyone in the room at the time. The one and only time I nursed in there, I was the only one there.

    pooh0200 I kinda have to agree. I had another problem when I took my little one with me in March of 2006. I was bottle feeding him and I wanted to take him in to the area so that he could have a quiet place to eat so that he would fall asleep. Over in DCA they had no problem letting me go behind the curtains to feed him. Then the next day I went over to DL and wanted to do the same thing and they would not let me at all. I had to sit out in the chairs to feed him Which for my pooh sized bum was not very comfy. Also while I was there I never once saw anyone come out or go in while I was feeding him there for a good 20-30 minutes. I did once however get to go back there and feed him and it was a lot more comfy. I think they really need to get a chair out in the main area.
    It seems that DCA is more relaxed when it comes to rules in the baby center. Not sure why DL is more uptight. Why would you not let a bottle feeding Mom in the room? If they are going to have so many limitations on use of the nursing room they need to supply a comfortable area in the main room. The chairs they have might look nice but they're not too pleasant for your back and bottom.

    I'm going to work on a letter this weekend. It's been great to read about other people's experiences and opinions.

  14. #14

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    Re: Baby care center at DL

    I might be wrong... but didn't that all change recently w/the addition of the wish room? Did they take away some of the baby care center to make room for that?
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  15. #15

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    Re: Baby care center at DL

    Huh. odd. I never had a problem at the babycare center. I would ALWAYS go in there with my son, and we went from the time he was 6 months old to 15 months old (and we moved to NY...). We were always allowed to go behidn the curtians and feed and all sorts of stuff. We even were able to use their fridge to store yogurt that he would eat at the time.

    I wonder if the wish room took space away.

    And I would write a letter, ask for reasoning and see what happens. It just doesn't seem like it's a logical rule to me.

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