Enjoyed a lovely day in the Parks yesterday until my camera battery died. And I desperately needed that picture in front of the Castle and the Small World lights. I decided I'd cough up the 12.95 for one from Photopass, so I let the Disney photographer take my picture. 3 times he clicked at the castle. After that, I wasn't too sure that he knew what he was doing cause he kept having an issue, so later, I found another photographer to take a photo just in case. And by that point I was addicted and took about 5 or so more around the Parks.
Got home, looked at them and.....they SUCK! I mean honestly maybe there's one in the total lot of 10 from around the Parks. All three at the castle from the first guy have some large portion of the castle cut off each time. In the backup guy's picture I'm so washed out with flash that I look like a ghost. And the one they took of me at the Golden Gate Bridge at DCA--I naturally thought he had framed it on the bridge cause of his positioning--but when I saw the pic, it's me head to toe and lots of ground and the horizontal bar of the bridge. Absolutely nothing interesting--however the ground was spotless.
And their night shots, are no better--even with the tripod and flash and hold still for two seconds imaging--then my old horrible camera I used to have with the small flash. As an example, the Small World lights are all yellow in the "professional" version. (I did manage to get two beautiful night shots of the Castle and Small World lit with my camera before it died--and my Small World lights are colorful with greens and reds and yellows).
I think my point here, is this is big money. And it's a great idea. But the people taking the photos I feel like don't have any training. Some are just students and older folks that say "sure I can take a picture". They are definitely not to Disney standards and I'm afraid not even to my desperately-timed satisfaction--but most importantly Disney is asking someone to entrust their memories to them. And people expect things from Disney to be of a certain standard. And then you're crushed when you realize your memories aren't any good.
This wasn't the first time either. I knew not to depend on them, cause I've seen the pics that these people have taken when I've handed them my camera to photograph me to save the cost. They just aren't skilled any more than the average stranger you ask to take your photo. And they should be. They are Disney Cast Members-who specialize in capturing memories. Maybe Kodak should get involved, afterall they're all over the park, and I take away their name associated with the pictures too.
Have others had this same experience? Am I being too critical? What do you think? And how do I get them to improve the quality?