1. Lousy food/snack options
Cotton Candy, Ice Cream, ....McDonalds fries? I think they can do better. How about some fresh (organic) fruit stands, or fresh vegetable crudites. Do they have a little bit of that at the Farmer's Market at DCA? I'm not saying elminate anything....simply increase the options to something other than junk food, especially in the main park. Feeding kids cotton candy late at night......if parents had better choices, and all the money thrown down the drain for that junk.......
2. Rude Cast Members at Grand Californian Front Desk
They are calling it a "Luxury Hotel". I'm not naming names, or gender, but I will cite age. The rude teenagers that they hire to staff their "luxury" hotel.....some of them are inappropriate, and not very gracious. Also, if you are calling yourself the Grand Californian........shouldn't front desk and concierge all be from California? Why hire front desk people from Canada, or Kalamazoo at the Grand Californian? Who are these kids that are snagging exclusive jobs at the front desk of one of Orange Counties classiest hotels? Are well-connected parents pulling the strings and getting their out-of-town little darlings jobs there?
It shows in the incompetence and rudeness of some of the young people staffing that front desk. This is just my opinion.
3. Christmas Parade doesn't start on time
So why not schedule it later?, as I've said before. The parade itself really never started till 7:00 pm, maybe 6:50 at the earliest. They need to give themselves some breathing room and schedule it at that time. And the bands, Grand Marshall, and whatever else....doesn't count. If you are constantly going to be delayed, and never start on time, then simply schedule it later.
4. Fast Pass is not fast
They need to rename that. Some people, (Like me) are under the illusion that Fast Pass = Walk-On.....especially when you have the Dream Fast Passes. Nothing could be further from the truth. During busy times, Fast Pass shaves off , maybe 25% of the waiting time----and that's assuming the Cast Members even remember to move the line.