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  1. #1

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    Disneyland Crowd Control

    So I'm looking to get peoples opinions on the current procedures Disneyland takes every night to guide guests around the park while Fantasmic and the fireworks are going on.

    Personally, I've always thought of it as more of a thorn than a rose in the way things are run. Especially since my group got screamed at a few nights ago by multiple cast members when we got seperated from my girlfriend and stepped off to the side to let her catch up with us.

  2. #2

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    Re: Disneyland Crowd Control

    They are a little to aggressive with fireworks crowd control, I esp. dislike that they make you stand during the show. I know it's to fit more people in, but it's really uncomfortable. I actually ended up holding a two year old up last time I was in DL because the family next to my group had 3 kids, all to small to see over the crowd. However, it was the highlight of my trip because she was decked out in full princess attire, and it made me really excited for when I get to take my future kids to the park. Nevertheless, it was really difficult for the parents.

  3. #3

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    Re: Disneyland Crowd Control

    I like the aggressive crowd control myself. Last time I was there, someone tried to walk up last minute and squish in to those waiting 2 hours for good spots for the fireworks. The CM waded in after them and told them they couldn't do that. We saw similar enforcement at the parade. Those trying to rudely squish their way in probably didn't like it. But the CMs got a Standing O from the people that had been waiting 2 hours.

    Far too often, someone stops right at choke point after fantasmic for a conference with their large group. There isn't much else the cms can do in a big crowd situation other than to raise their voices so they can be heard.

  4. #4

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    Re: Disneyland Crowd Control

    Honestly, we are forceful because we have no choice. It is a safety thing. There have been times when literally every rope was dropped and CM's were told to step back/into the planters for our own safety. Every time the park is at capacity and GC is out there, that is what we struggle to prevent.

  5. #5

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    Re: Disneyland Crowd Control

    If you don't like the crowds and the gyrations that the CM's have to go through to keep it manageable and from devolving into total gridlock and chaos, then Stay Away ! It'll make things easier on everyone else.

  6. #6

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    Re: Disneyland Crowd Control

    Crowd control is just one of those necessary evils. The CMs have to do their job for everyone's safety and sometimes it's just not pretty.

  7. #7

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    Re: Disneyland Crowd Control

    There's a difference between being stern and being rude.

  8. #8

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    Re: Disneyland Crowd Control

    I agree it is a mess. Let's just get rid of Fantasmic! and make Frontierland a better place at night.

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  9. #9

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    Re: Disneyland Crowd Control

    Quote Originally Posted by ORANGEandBLACK View Post
    There's a difference between being stern and being rude.
    I agree, CM's should NOT be rude. Stern is a necessary evil.

  10. #10

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    Re: Disneyland Crowd Control

    Quote Originally Posted by ORANGEandBLACK View Post
    There's a difference between being stern and being rude.
    Spoken like someone who hasn't had to deal with the situation.

    Sometimes people in that mess just don't get it or pay attention unless you do something to their attention.

    And the difference between rude and stern is often a person's reaction, not the protagonist's action.

  11. #11

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    Re: Disneyland Crowd Control

    Quote Originally Posted by JeffYardDog View Post
    Spoken like someone who hasn't had to deal with the situation.

    Sometimes people in that mess just don't get it or pay attention unless you do something to their attention.

    And the difference between rude and stern is often a person's reaction, not the protagonist's action.
    Did you read what I originally posted? We got seperated from someone in our group. What if, instead of my girlfriend, it was a small child that we couldn't find?

    I know the difference between being stern and being rude. I used to referee professional paintball tournaments. You want to talk about people who dont listen...

  12. #12

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    Re: Disneyland Crowd Control

    I've worked crowd control at university football and basketball games. It is one of the least enviable jobs in the world. I've had to ask university staff to leave and when they refused, I had to call security and have them escorted from the stadium.

    In high crowd situations, a single person stopping and waiting, for any reason, can cause severe backups (which lead to people shoving and pushing more than they already are). If he was genuinely rude to you, then I am sorry. Often times in crowd control you are worried about people because you've seen, many times, what can happen. I've seen people shoved to the ground and end up with broken fingers/wrists/ankles because of things as simple as one person stopping to wait for someone else.

    In a high crowd area, if you get separated from your party, they are going to be going the same place you are. They're going to keep moving forward to get to you, so you just keep moving until there is a place you can actually get out of the flow of traffic and wait for them. Or, if you're brave, you slow down and work your way "back" while still moving forward. You never stop.

    Even if it is a small child, stopping is going to cause more problems and more danger for the little kid. As people try to push around a blockage, there is a really high chance for injury.

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  13. #13

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    Re: Disneyland Crowd Control

    We were in an area with no one around, and had stepped out of the path into an area where no one was walking (the Plaza area near Adventureland entrance that's under construction).

  14. #14

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    Re: Disneyland Crowd Control

    people never listen to them, thats why they have to be aggressive. I remember the fireworks were going and the line just STOPPED. I had to make my way to tomorrowland but i couldnt with the line all stuck. then i see this guy screaming off the top of his lungs trying to get the line walking again, but no one listened to him. felt kinda bad. :\
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  15. #15

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    Re: Disneyland Crowd Control

    Quote Originally Posted by Duffy View Post
    then i see this guy screaming off the top of his lungs trying to get the line walking again, but no one listened to him. felt kinda bad. :\
    Because no one likes to get screamed at, especially when they're at Disneyland.

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