Becoming a Cast Member

[RocketRodRider88]

Hey recently I went to the Disneyland Resort to apply for attractions. I filled out the application correctly and took the electronic interview as best as I could. Even though CM's told me that attractions positions were full, I was told they would put me on a waiting list. However after I took the electronic interview, a CM told me I didn't pass. What's up with that? I thought I did pretty well on the electronic interview. I have perfect seniority and three years experience as a ride operator and I'm 20. No write ups or job terminations. Clean record and they said no to me. They told me I have to reapply in 6 months. If you find this fishy please feel free to post. If there are any CM's on this thread please feel free to give some advice to help me get this job.

[JeffYardDog]

Originally Posted by RocketRodRider88

Hey recently I went to the Disneyland Resort to apply for attractions. I filled out the application correctly and took the electronic interview as best as I could. Even though CM's told me that attractions positions were full, I was told they would put me on a waiting list. However after I took the electronic interview, a CM told me I didn't pass. What's up with that? I thought I did pretty well on the electronic interview. I have perfect seniority and three years experience as a ride operator and I'm 20. No write ups or job terminations. Clean record and they said no to me. They told me I have to reapply in 6 months. If you find this fishy please feel free to post. If there are any CM's on this thread please feel free to give some advice to help me get this job.

Might try the Break Room for additional advice.

That said, one thing to remember is that what they are testing for is personality and attitude, not experience or even judgment.

And one thing such tests try and measure is attempting to 'fix' the results, including over-idealizing oneself to make yourself look to good or perhaps reflecting an overly rigid personality when it comes to dealing with others. They're trying to hire coworkers and flexible people too, not necessarily just perfect ride operators.

Of course, none of that may have anything to do with you, but you should consider your answers in light of it.

[ashley solo]

Hm, I don't know, I always think those electronic interviews are common sense questions.

You didn't say "no" to the Do you like people? question, right?

Reapply in six months.

[Scurvy Pirate]

I think there are a few "key" questions on the electronic interview. The rest seemed to be cross referencing near the end to what you answered in the beginning. Sorry to hear you weren't hired. Try again in 6 months.

[aznshrek88]

Yea those electronic interviews are stupid, once I start one of those I only look at the answers they want to see...I mean I'm that way naturally, but I want to pass the tests and it doesn't hurt. Its not like I'm lying, but maybe making myself look better; but thats the key to interviews right?

[RocketRodRider88]

Yeah, thanks for the tips and support. On the electronic interview I answered most of the questions with the most positive response. I will reapply in six months.

Here's a few of the questions:
Should guests be treated equally?
Strongly Disagree Disagree Neutral Agree Strongly Agree
I selected Strongly Agree

Should guests be treated differently?
Strongly Disagree Disagree Neutral Agree Strongly Agree
I selected Disagree

Do you feel uncomfortable when a co worker isn't doing their duties?
Strongly Disagree Disagree Neutral Agree Strongly Agree
I selected Neutral

[Scurvy Pirate]

^^ I forgot exactly what I answered on all the questions. But one stood out to me. Like I said earlier, there are a few "key" questions in that part of the interview. To me they actually stood out and I was thinking to myself, "they are looking for the "right" answer here. I forgot exactly how it was worded but here's basically what the question was asking...

How do you feel people about others?

They like to help everyone.
They are selfish.
They care about everyone.
etc...

I answered they are selfish. I mean, if you really think about it, everyone is selfish to a certain degree.

[JeffYardDog]

Originally Posted by RocketRodRider88

Yeah, thanks for the tips and support. On the electronic interview I answered most of the questions with the most positive response. I will reapply in six months.

Here's a few of the questions:
Should guests be treated equally?
Strongly Disagree Disagree Neutral Agree Strongly Agree
I selected Strongly Agree

Should guests be treated differently?
Strongly Disagree Disagree Neutral Agree Strongly Agree
I selected Disagree

Do you feel uncomfortable when a co worker isn't doing their duties?
Strongly Disagree Disagree Neutral Agree Strongly Agree
I selected Neutral

It's true that those are unqualified questions while the real world has qualified situations but they are looking at overall attitudes, not specific responses (except in extreme situations).

But, for example, you may have to treat disabled guests with extra types of attention, patience, etc.

And everyone has a job to do and it impacts the whole operation when someone isn't doing theirs. Reporting Neutral feelings is a rather tepid response that they might interpret as low standards and accountability.

But what's done is done. Between now and when (and if) you reapply, think about the kinds of things that they asked and what your thoughts and feelings are and what the consequences might be in the real-world. That does not mean second-guessing the question and trying to answer the way you think they want; think about how the attitudes would reflect in your work.

And don't assume that you will get exactly the same questions or in the same order. There are probably a range of things that can be included in a particular administration and the test might even be adaptive in that some themes are pursued in more detail based upon previous responses or partial results.

[Nautilus]

My cousin applied and she go the no because of the electronic test. The thing is is that the test is the questions, from what I heard, can be interpreted differently, and that makes difficult. For example:

"Do you mind standing?"

I would say, I agree; I can stand, I don't sit a lot.. But that question could also mean standing in one place which is not good, as Disney may want you to move around. Its hard, I would rather take to test with one of their real people, that would show how the person really is, and the questions could be interpreted accurately. Disney could miss out on a lot of great, bright people, all because of a computer.

[RocketRodRider88]

Originally Posted by JeffYardDog

It's true that those are unqualified questions while the real world has qualified situations but they are looking at overall attitudes, not specific responses (except in extreme situations).

But, for example, you may have to treat disabled guests with extra types of attention, patience, etc.

And everyone has a job to do and it impacts the whole operation when someone isn't doing theirs. Reporting Neutral feelings is a rather tepid response that they might interpret as low standards and accountability.

But what's done is done. Between now and when (and if) you reapply, think about the kinds of things that they asked and what your thoughts and feelings are and what the consequences might be in the real-world. That does not mean second-guessing the question and trying to answer the way you think they want; think about how the attitudes would reflect in your work.

And don't assume that you will get exactly the same questions or in the same order. There are probably a range of things that can be included in a particular administration and the test might even be adaptive in that some themes are pursued in more detail based upon previous responses or partial results.

However what if they meant by in general. Like the average guest. No disabled guest just an ordinary man. Thats what I thought.

Originally Posted by Nautilus

My cousin applied and she go the no because of the electronic test. The thing is is that the test is the questions, from what I heard, can be interpreted differently, and that makes difficult. For example:

"Do you mind standing?"

I would say, I agree; I can stand, I don't sit a lot.. But that question could also mean standing in one place which is not good, as Disney may want you to move around. Its hard, I would rather take to test with one of their real people, that would show how the person really is, and the questions could be interpreted accurately. Disney could miss out on a lot of great, bright people, all because of a computer.

Yeah that's probably what happened with me. Take out the computers and just give a normal interview based on experience. Experience is how I got a job as a ride op. Disney should do the same. I dropped carnival employment to be a cast member.

[vfire]

This is precisely the problem when a technological "solution" is substituted for a nuanced judgment that only a flesh and blood human can determine. For solace you can read Neil Postman's Technolopy which foresaw this problem before the Internet became a household word.

[Rex Dopey24]

isn't this electronic test that would not accept bad apples to the company?

[DisneyMouse]

In all honesty, I think the electronic interview is a good idea for a few reasons. Just keep in mind, honesty is the best answer. There are about 8 or so questions on there which are asked again in a different way. Not to mention there are the DMV questions so they're looking for a specific answer.

Then again, who knows how the electronic interview works. I remember being the last person to leave the room, and thinking that my honesty was going to be the end of me. I know I wasn't answering how Disney would want me to, but how I wanted to. It got me in... so I stand by and say: honesty is the best policy.

[ashley solo]

I don't like the electronic interview. I always feel pressured to answer correctly and I wish I could just be myself in front of a person. I am a good employee, but a computer doesn't know that... even though I guess it did because I passed.

[Coheteboy]

Originally Posted by RocketRodRider88

Do you feel uncomfortable when a co worker isn't doing their duties?
Strongly Disagree Disagree Neutral Agree Strongly Agree
I selected Neutral

I think "agree" or "strongly agree" would have been the best response for that question no matter if it's electronic or in person.

If someone isn't doing their job, in an area such as "attractions", someone could be badly injured or hurt. A 'neutral' stance would mean that you might not do anything about it where as being uncomfortable would mean that the issue would potentially be taken care of much quicker.

Remember the Four Keys (in that order):
-Saftey
-Courtesy
-Show
-Efficiency