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  1. #1

    • Here Comes Trouble
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    Tech Support for Kasey-Mice Chat Posting Errors

    Hi All:

    Kasey emailed me and said that she hasn't been able to chat or send PM's on our board without getting errors. She's tried sending messages to tech support but it appears that she is now unable to do that as well.

    "I haven't been able to post on MiceChat for almost a month. Every time I type a post and hit submit I get an error message saying my message is too short and must be at least one character long."


    "I can't send messages on MiceChat either, I just tried to send you one and got the same error message"


    Can anyone help???
    It may have zippity to do with doo-dah

  2. #2

    • Keepin' it calsteady
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    Re: Tech Support for Kasey-Mice Chat Posting Errors

    I've got no clue, and Google wasn't any help!

    Do you know which browser she is using?

  3. #3

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      MiceChat Moderator
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    Re: Tech Support for Kasey-Mice Chat Posting Errors

    Only time I've seen that happen is if the message is between [quote]...but IndianaJenn just sent me the following important information:

    [quote)] [(quote]marks. ( added to make it visible
    Mike



  4. #4

    • MiceChat Round-Up Crew
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    Re: Tech Support for Kasey-Mice Chat Posting Errors

    Have you tried contacting a moderator to make sure this info gets to the right tech support here on MC? (Mainly, have you let Monorail Man know?)
    I love my awesome crazy wonderful friends!!

    "Do you remember in kindergarten, how you’d meet a kid,
    then 10 seconds later you’d be playing like you were best friends?"
    * * *


  5. #5

    • MiceChat Administrator
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    Re: Tech Support for Kasey-Mice Chat Posting Errors

    I'm moving this to The Forums.

    What she needs to is clear the cache and cookies of her browser. Head here for instructions.

    If she's still having problems, she may need to disable the WYSIWYG editor. Head to "User CP", then "Edit Options", then change "Message Editor Interface:" (near the bottom) to "Basic Editor" - then click "Save Changes" near the bottom.
    -Monorail Man

  6. #6

    • MiceChat Round-Up Crew
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    Re: Tech Support for Kasey-Mice Chat Posting Errors

    ^^ See, when he finds there is a problem, he is on top of it!
    I love my awesome crazy wonderful friends!!

    "Do you remember in kindergarten, how you’d meet a kid,
    then 10 seconds later you’d be playing like you were best friends?"
    * * *


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