If members only have specific choice to pick from, maybe they will think a bit more about marking a post and will be more inclined to mark it if it meets the criteria stated, and not just because they "like" a post or something along those lines.
People are so Facebooked now days that they think everything works the same way. From what we've been seeing so far the new system is working pretty well. We can still see the comments, still see what rep is attached to those comments, and we can still for the most part determine if the rep was given appropriately or not. Sure its not perfect but its working pretty well so far for us. As time goes buy there may be other tweaks to the system, just as there has been for the last 7 years. MiceChat, like Disneyland will never be completed as long as there is imagination in the world.