I ordered some from Sephora and when it arrived, the applicator was broken. the little roller ball was stuck in the cap. I called them and they sent me a replacement and told me to "dispose" of the broken one (yeah right!)
So I got the replacement yesterday, complete with more samples! Anyways, my husband opened it this time (don't ask me why) and this one had the same problem! The applicator ball is stuck in the lid and I can't get it out! I can still get the product out and apply it with my fingers, but I know I am using more than I need to that way. When I called them again, they said it sounded like a flew in the product packaging design and that maybe I should try something else.
So has anyone else had this problem when they used it? Or is it just me?