On Sunday, I popped my two cousins' Sephora cherries. It was so much fun! They live in Eureka, CA and donn't have a Sephora close to them. They were going to go to the one in Sacramento next month, but I offered to take them this past weekend instead. I even took a picture of them in front of the store.
We went to the Glendale Galleria store. It is a little smaller than others I have been to, but still fun to shop at. I have had decent luck with help there, but this past Sunday, the girls working were not very friendly.
My cousin asked for help with BE, she wanted a full make-over to see how the product looked on her before she bought it. They only color matched her. She went to get it and they were out of it up front. The girl said they were doing inventory and she could not get any new kits from the back.
We walked around a bit, I showed off some of my favorite lines and products, then I wandered off to get the items I was there for. I asked another girl for help with samples of the DDF Redness Relief and the B. Kamins Roseacea treatment. She gave me attitude too. Um hello, I am not spending $70 on a product without knowing if it is worth it first.
I reminded my cousin that she should be able to get a free sample of BE to try, but the girl said nuh uh, no way, no samples of BE. I thought they gave free samples of everything? She could have been nice about it.
One of my cousins wnet nuts, buying 6 shades of the Bourjois eye shadows. There was one color I had to get too. It's called Khaki. It is funky in the package but beautiful on the eye. It would look great as a wet liner. My other cousin had to get the NARS Orgasm blush. One of her friends has it and swears by it.
How is the customer service at your local Sephora? Are they consistently nice, helpful, courteous?