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  1. #1

    • rainy day girl
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    Sephora Return Policy?

    Does anybody know what the in store return policy is at Sephora? Do the items have to be unopened? Do I need my receipt? I bought 2 eyeshadows there that are just way too flakey and end up all over my face when I try to apply them, and I want to take them back. I'm pretty sure I threw the receipt out. Anybody have experience with their return policy?
    Looking for the truth about giraffes? http://www.menacinggiraffes.blogspot.com/

  2. #2

    • Minion
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    Re: Sephora Return Policy?

    I just bought something there yesterday. Receipt says:

    "If you are not completely satisfied with your purchases, simply return the merchandise with your receipt to any Sephora location. We will be glad to credit you in the same form of payment with which your purchase was made."

    I've never had to return anything there but it just looks like the kind of place that would take a return without a receipt if you were unhappy with the purchase.

  3. #3

    • rainy day girl
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    Re: Sephora Return Policy?

    Thanks, I'll give it a shot.
    Looking for the truth about giraffes? http://www.menacinggiraffes.blogspot.com/

  4. #4

    • Winter in Oceanside...
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    Re: Sephora Return Policy?

    I've returned opened products to Sephora. They took it back, no questions asked. Love Sephora!

  5. #5

    • Rally Vixen
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    Re: Sephora Return Policy?

    Sephora is really great about returns. If you don't have a receipt, they will give you a store credit. I have some stuff to take back the next time I go.
    Anything listed on the park maps as an attraction is fair game for inclusion in the Rally.
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  6. #6

    • Waiting for my E-Ticket
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    Re: Sephora Return Policy?

    I've only had to make a return once to Sephora. I bought a new thing of BM eyeshadow because I thought I had lost the one I had in my purse. I got back to the car and found it in the back seat under where I keep my sunshade when not in use. So I went right back in and returned the one I had just bought no problemo. For some reason their system wouldn't let them credit my debit card, so they just gave me the cash back.

  7. #7

    • rainy day girl
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    Re: Sephora Return Policy?

    Yeah, I got it taken care of with no problem. I Sephora.
    Looking for the truth about giraffes? http://www.menacinggiraffes.blogspot.com/

  8. #8

    • Banned User
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    Re: Sephora Return Policy?

    They are great about returns.

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