I know a few people on here work in hotels....as do I. And there's a few things we wish everyone (esp our guests) knew. So, since almost everyone here travels...I thought a thread that highlights those things would benefit everyone.
Here we go...and I hope that travelers and workers will post any additional helpful tips and information!
Do check hotel rates on price comparison and discount wesites. BUT! Call the hotel itself and find out if they do price matching. Most places will happily do so.....because it means they get your money.....not that website. The benefit of doing this means you get the hotel's cancellation policy. Most discount sites have NO cancellation policy. And you never know when something might come up.
Do take note of the hotel's cancellation policy. Every one is different. And ignorance will NOT get you out of paying that cancellation fee.
Do take note of the hotel's check in time. Yes, this can be flexible. IF they have a room clean, they can get you in early. But, this is NOT a normal thing. So, don't expect to be able to check in at 9am, if the hotel's check in time is 3pm. And don't get an attitude with the front desk clerk because you can't check in early. There's absolutely NOTHING they can do to make a clean room magically appear. That's totally up to the housekeeping fairies.
Don't get an attitude with the front desk, or talk down to them. You want to treat these people good. Be friendly, patient and polite. These are the people who usually have the power to upgrade you and throw in any freebies. And these people will decide whether to put you in the room with the great view or the room in between the ice machine and elevator.
Do realize that things will break. Hotel's run 24 hrs/ 365 days a year. That means that a/c or toilet may experience times when it just wants a break. This leads to another BIG DO....
Do notify the front desk or manager of any problems. They aren't psychic. If your a/c breaks......we need you to call and tell us. We can't fix what we don't know is broken. Complaining the next day that your tv didn't work...and it totally ruined your night; Just makes you look less than intelligent cause you could have picked up the phone, and had it fixed right away, instead of suffering all night.
Do throw the comforter on the floor....in the corner. If you can rope it off with those little caution signs, all the better. You REALLY don't wanna know how often those things are required to be washed. Everyone I know who's worked in a hotel brings their own pillows, and a supply of disinfectant. The remote is the most germ ridden thing in the room. A hotel inspector confirmed this to me. I've even known one guy who requests clean sheets, so he can change them himself...and brings his own blanket. I don't go THAT far...but, I do strip the top sheet off and inspect it. One little hair, housekeeping is called.
I hope these little tips and rules help....feel free to add more!