So I got to work this morning at 11. I just finished working on my first problem of the day!!!
So 3 guys booked a room at the Ramada Inn on Katella (The one with the Shark Mascot) with our office in New Zeland. They took Super Shuttle from LAX and got to the hotel to find it CLOSED DOWN!!! So after 16 hours on a plane, over an hour with Super Shuttle my passengers were on the street in Anaheim without a room!
So needless to say it took me 3 HOURS to find a room in the Anaheim area with availability.
Thanks to the guys at Disney Travel I found a room at the Anaheim Marriott.
Then, my passengers show up to check in and the front desk manager there (Marcus AKA DICK!) wouldn't let my passengers check in because my corporate office had not yet faxed the payment authorization to them. He was such a jerk that I ended up having to call the corporate offices of Marriott to complain about him!
So they finally get the fax and the corporate card I put the room on DECLINED??? WTF???
So another hour on the phone with my finance department and I find out that they hadn't paid the bill on my corporate card!
OMG this was a nightmare!!
I finally got the guys in a room and called them to see how it was and there were STOKED!! They got quite an upgrade!
I warned them to stay away from the mini-bar, and to make sure they used FastPass!
They ended up VERY happy, I ended up vowing NEVER to book another Marriott room, and now I NEED A DRINK!!!
Not very interesting but I needed to vent.
AVOID MARRIOTT AND IF YOU SEE MARCUS ONE DAY GIVE HIM A BIG SLAP IN THE FACE FOR ME!!!