IF ANY?????????????? It can't possibly be this woman's job to determine if a call is a joke- the kid SAID his mom was passed out.
This makes me angry and sick-this kids mom might be alive if this dispatcher had bothered to drop her attitude and send help.
That is terrible! I am really surpraised that the call was handled that way because one time my daughter called 911 instead of 411 by mistake and was so embarassed that she hung up and two police officers showed up about 5 minutes later to talk to us about her "prank call." What an unfortunate tragedy!