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  1. #16

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    Re: How Long Will You Wait on Hold?

    Quote Originally Posted by localdisnyfan View Post
    Y'all are FAR more patient than I am.

    At two minutes I'm drumming my fingers.
    At five minutes, I'm done. If it's not life or death, forget about it.

    In addition, I'm CONSTANTLY looking for ways to cut throught the number pressing crappy process. I usually start by pressing "0" every chance I get. There's nothing that drives me nuts faster than pressing 52 buttons and finally hearing "If you still want to talk to a live human being, press "0".


    AND...if the techinician I FINALLY get is from India, it's game over.

    "No, it's Windows XP.......

    Windows.

    WWWWWWWIIIIIIIIIINNNNNNNNDDDDDDDOOOOOOOWWWWWWS!

    XP.

    No....not 98.....X.....P......

    Sure. I'll hold."

    my favorite responce after going through all that:
    "You need more memory"

    I have 1 gig.. how could i need more!!!

    I'm impatient.. and give up.. and google them and find another way to get help.

  2. #17

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    Re: How Long Will You Wait on Hold?

    12 hours!

    I hate those "I'm sorry, did you mean..." "I don't understand you..." SBC (aka ATT) has one, that chick annoys.
    Good morning, son
    In twenty years from now
    Maybe we'll both sit down and have a few beers
    And I can tell you 'bout today
    And how I picked you up and everything changed
    It was pain
    Sunny days and rain
    I knew you'd feel the same things...





  3. #18

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    Re: How Long Will You Wait on Hold?

    when it gets busy at my work they make us answer the phone. I was transferring someone to another dept, but the way our system works is if they push any buttons it will route them right back to Custoemr service. So, I was waiting out the hold time,s o the customer woould get to the correct area and the hold thing was so annoying.....

    please enter your account number

    with a valid account number we can route you to the correct area.

    would you like to find your account number and call us back

    without a valid account number you will have to wait without express service...

    OMG....I felt so bad for our customers. There is no express service unless they mean talkign to the automated system.....LOL

  4. #19

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    Re: How Long Will You Wait on Hold?

    Your call IS important to us. Please remain on the line, and someone will be with you as soon as possible.


    when i hear this...... I am gone. no way am I waiting

  5. #20

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    Re: How Long Will You Wait on Hold?

    im just glad the majority of the people who are on hold and listening to my voice(over and over) arent on hold for too long and are employees of the company!
    MCDA - A Healthier, Happier Me!



  6. #21

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    Re: How Long Will You Wait on Hold?

    Quote Originally Posted by figment1986 View Post
    my favorite responce after going through all that:
    "You need more memory"

    I have 1 gig.. how could i need more!!!

    I'm impatient.. and give up.. and google them and find another way to get help.
    I know this is off topic but with computer technology improving all the time I would recommend people have 2 gig of ram. I plan on upgrading my computer in the near future and the first thing I plan on doing is doubling my memory. I currently have 1 gig. I think it will pay off with better performance and will prepare me for upgraded technology.
    Mark

    Contribute to my Johari or start your own!!
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  7. #22

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    Re: How Long Will You Wait on Hold?

    I'll wait a long time if it's something I want.

    As far as "Your call is important to us..." : baloney. If my call was important to you, you'd answer it instead of palming me off to some phone tree that wants me to solve my issue without bothering you.

    I'm tired of repeating myself over and over to someone who can't understand what I'm saying.

    I'm no longer embarassed by repeating over and over, "I have no idea what you're saying."
    "Yesterday, a man walked up to me and said, 'Isn't it a shame that Walt Disney couldn't be here to see this?' and I said, "He did see this, that's why it's here."
    -Art Linkletter July 17, 2005-


    When you wish upon a star your dreams come true.


  8. #23

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    Re: How Long Will You Wait on Hold?

    I work on phones all day long, and usually when dealing with our vendors I have to wait on hold as long as it takes.

    So, when I'm not at work, I will not hold for anything. Serious, I'll hang up after about a 3 count.
    Looking for the truth about giraffes? http://www.menacinggiraffes.blogspot.com/

  9. #24

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    Re: How Long Will You Wait on Hold?

    It depends on if it's for work or personal business.

    I pay most of my bills online. I generally these days won't even deal with a company if they don't allow online billing or have a website. I don't trust companies that haven't come into the 21st century.

    The one exception is SoCal Edison ... why they don't have online billing is beyond me ... but they don't. At least not where we live. I will call and use the automated system to pay my bill or just do it the old fashioned way (send a check in the mail).


  10. #25

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    Re: How Long Will You Wait on Hold?

    I really hate it when they do that to you when you are calling your doctors office!!!!
    Hello...I'm sick & could be dieng here!!!!

  11. #26

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    Re: How Long Will You Wait on Hold?

    I ave found that as long as I can still play on the internet I will hold for quite some time...LOL...

  12. #27

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    Re: How Long Will You Wait on Hold?

    Quote Originally Posted by NeverNeverland View Post
    12 hours!

    I hate those "I'm sorry, did you mean..." "I don't understand you..." SBC (aka ATT) has one, that chick annoys.
    I love her voice, but she doesn't understand my obscene language.


    This has been a Filmways presentation dahling.

  13. #28

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    Re: How Long Will You Wait on Hold?

    Maybe I'm just special, but I get people calling ME and putting me on hold!
    You answer the phone to hear "We have an important call for you, please hold for the next available representative."

    That's an immediate hang up. If it was really an important call, there would have been someone real calling me.

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