I opened up my first Comcast bill last night (recently switched from DirectTV) I was looking over the charges and making sure the plan they offered me is the correct one. Everything looked great till I saw a charge: “Sgnd Sxy Citation…………….8.99”
I could not figure out what the heck it was! So today, I called customer service and the rep explained to me (with a giggle) it was an adult movie I ordered. weird thing is it seems I ‘ordered’ it while I was on the road to Disneyland’s 50th!!
So it seems either my cats have a thing for dirty movies or my Tivo was rather horny that night. The worst part is they refuse to remove the charge! I explained to them I wasn’t even home nor have I ever ordered *any* type of movie from them. Nope still no reversal. Now I’m being transferred to a supervisor he explains the remote ordering was done at 7:00 P.M and goes through three types of confirmations before I’m charged. Ummm ok I guess the cats know how to use enter button then huh? I even went as far to let them know I would have ZERO interest in a straight porno. Nope! Nothing! I’m charged 8.99 and there is nothing I or they can do about it. (yeah right!) It's not that I'm cheap it's more about the principal of it.
Now I’m waiting on hold to speak to his supervisor. This is where I’ll get ugly and most likely my account name will be changed to bitch dog now
Ok rant over! Anyone else have a rant about a company to share feel free