Hong Kong legislators yesterday accused Walt Disney Co's theme park of damaging the city's international image after Lunar New Year tourist crowds were turned away or faced long queues.
The accusations came amid three days of ticketing confusion at the Lantau Island park.
Yesterday, several visitors said they were able to buy tickets at the gate hours after the park broadcast messages -- at the site and at the inner-city train station that serves it -- saying it could take no more visitors.
On Thursday, hundreds of ticket-holders were turned away from the park after Disneyland said it had reached maximum capacity.
Local media broadcasts showed angry tourists pushing past security guards and attempting to climb the park's tall gates. "This is just outrageous," Emily Lau (劉慧卿), a legislator with the Frontier Party, said in an interview yesterday. "As the majority shareholder, the government needs to demand the management clean up their act. This is harming Hong Kong's international reputation."
The Legislative Council's Economic Services Panel may hold a special meeting to demand explanations from Disney management, said Choy So-yuk (蔡素玉), a lawmaker with the pro-government Democratic Alliance for the Betterment of Hong Kong. The party has written a letter to panel chairman James Tien (田北俊) "to request the meeting to be held as soon as possible," she said. The party will ask for a "full explanation on the chaos and Disneyland's assurance that it will not happen again," Choy said.